Inizio Engage | Virtual Clinical Educator

2 weeks ago

remote, United States Inizio Engage Full time

Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses.

To deliver virtual or telephonic educational support to identified patients, caregivers, Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated disease state in order to meet all relevant standards as set by the company and Clinical Manager.

This is your opportunity to join Inizio Engage and represent a top biotechnology company

What’s in it for you?

  • Competitive compensation
  • Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions
  • Competitive environment with company wide recognition, contests, and coveted awards
  • Exceptional company culture
  • Recognized as a Top Workplace USA 2021
  • Awarded a “Great Place to Work” award in 2022 and 2023
  • Fortune Best Workplaces in Biopharma 2022

What will you be doing?

  • To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company
  • Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique
  • To present virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures
  • Conducting outbound medication adherence support to patients and or caregivers
  • Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease
  • Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment
  • To maintain excellent quality and superior customer service while adhering to program talking points or scripts and leverage live video conferencing software on the web/client specific websites as applicable
  • To only use approved materials provided by Inizio or by the client, without changing, copying or distributing the materials
  • To attend and complete all training courses and related competency assessments that Inizio requires, to an appropriate standard and within a specified timeframe
  • Develop and strengthen relationships with key customers
  • To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or Inizio
  • To constantly consider new and innovative approaches that potentially develop new partnership opportunities
  • Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and time reporting
  • Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the Patient Solutions team
  • Maintain all company equipment and materials in accordance with company instructions
  • Comply with all Inizio Policies and Procedures, along with all Client Policies and Procedures as required.
  • Perform other duties as requested.

What do you need for this position?

  • Current US healthcare professional license: RN
  • Associates Degree/Bachelors/BSN or equivalent work related experience
  • Preferred minimum of 3 years’ experience working in a specific disease state or related field
  • Demonstrate effective and professional communication
  • Ability to join frequent meetings and calls without disruption or disconnecting
  • Excellent interpersonal skills with pleasant telephone manner and articulate phone voice
  • Competency with Call Center Telephone Technology
  • Demonstrable organizational skills
  • A self-starter with high personal motivation
  • Ability to manage multiple tasks
  • Evidence of continual professional development and a desire to update professional knowledge base regularly

About Inizio Engage


Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. 

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing , and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at:

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

  • Virtual Clinical Educator

    1 week ago

    Remote, United States Inizio Engage Full time

    Virtual Clinical Educator (Inbound) at Inizio Engage summary: The Virtual Clinical Educator provides inbound and outbound educational support for patients, caregivers, and healthcare professionals in specific disease states. This role involves delivering virtual presentations, collecting demographic data, and maintaining high-quality customer service...

  • Virtual Clinical Educator

    3 weeks ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses.To deliver virtual or telephonic educational support to identified patients, caregivers, Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated...

  • Virtual Clinical Educator

    2 weeks ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses. To deliver virtual or telephonic educational support to identified patients, caregivers, Healthcare Professionals and their staff within primary care or specialist facilities in the field of a designated...

  • Clinical Liaison for Patient Engagement

    7 days ago

    Remote, Oregon, United States Inizio Engage Full time

    Inizio Engage is proud to offer a unique opportunity for a skilled Virtual Clinical Educator to join our team. As a key member of our Patient Solutions group, you will provide educational support to patients, caregivers, and healthcare professionals in the biotechnology industry.ResponsibilitiesDeliver virtual educational programs to patients, caregivers,...

  • Bilingual (Spanish) Virtual Clinical Educator (Outbound)

    3 weeks ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions, and Medical Affairs businesses.The primary focus of this role is to deliver outbound telephonic educational support to identified patients, caregivers, Healthcare Professionals, and their staff within primary care or specialist facilities....

  • Clinical Engagement Specialist

    1 week ago

    Remote, Oregon, United States Inizio Engage Full time

    About the RoleWe are seeking a skilled Clinical Engagement Specialist to join our team at Inizio Engage. As a Virtual Healthcare Educator, you will play a crucial role in delivering educational support to patients, caregivers, and healthcare professionals.Your primary focus will be on providing outbound telephonic educational support to identified patients,...

  • Outbound Virtual Clinical Educator

    3 weeks ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions, and Medical Affairs businesses.The primary focus of this role is to deliver outbound telephonic educational support to identified patients, caregivers, Healthcare Professionals, and their staff within primary care or specialist facilities....

  • Outbound Virtual Clinical Educator

    2 weeks ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions, and Medical Affairs businesses. The primary focus of this role is to deliver outbound telephonic educational support to identified patients, caregivers, Healthcare Professionals, and their staff within primary care or specialist...

  • Biotechnology Engagement Representative

    1 week ago

    Remote, Oregon, United States Inizio Engage Full time

    Biotechnology Engagement RepresentativeThis opportunity at Inizio Engage offers the chance to represent a top biotechnology company and join a strategic, commercial, and creative engagement partner specializing in healthcare.About the Company:Inizio Engage combines local expertise with a diverse mix of skills, data, science, and technology to deliver bespoke...

  • Healthcare Educator

    7 days ago

    Remote, Oregon, United States Inizio Engage Full time

    Are you passionate about making a difference in the lives of patients and healthcare professionals? Do you have a strong background in healthcare and excellent communication skills?About the RoleInizio Engage is seeking a Virtual Clinical Educator to join our team, providing educational support to patients, caregivers, and healthcare professionals in the...

  • Virtual Case Manager

    1 month ago

    Remote, United States Inizio Engage Full time

    Virtual Case ManagerInizio Engage has a long-standing partnership with a pharmaceutical company, across our Inizio Engage business to provide services to patients allowing access to care.  The Virtual Case Manager provides services to patients allowing access to care for prescribed medications. You will talk with patients, physicians, and pharmacies related...

  • Senior Biotechnology Commercial Engagement Manager

    4 weeks ago

    Remote, Oregon, United States Inizio Engage Full time

    About the RoleWe are seeking a highly skilled Senior Biotechnology Commercial Engagement Manager to join our team at Inizio Engage. As a key member of our commercial engagement department, you will be responsible for leading all aspects of program implementation, maintenance, and expansion for our biotechnology clients.Key ResponsibilitiesDevelop effective...

  • Medical Device Specialist

    1 week ago

    Remote, Oregon, United States Inizio Engage Full time

    Job Description:We are seeking a skilled Medical Device Specialist to join our team at Inizio Engage. As a Medical Device Specialist, you will work closely with healthcare professionals and patients to provide education and support on medical devices.**Key Responsibilities:** Deliver virtual or telephonic educational support to identified patients,...

  • Clinical Client Account Manager

    2 months ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.The Client Account Manager, accomplishes project objectives by planning, evaluating and improving project specific activities. The Client Account Manager has responsibility for the day to day relationship...

  • Disease State Education Specialist

    2 weeks ago

    Remote, Oregon, United States Inizio Engage Full time

    About the Role: Inizio Engage, a leading engagement partner in the healthcare industry, seeks a highly skilled Bilingual English-Spanish Virtual Educator to join our team. As a key member of our Patient Solutions department, you will play a vital role in delivering educational support to patients, caregivers, and healthcare professionals across the United...

  • Medical Engagement Liaison

    4 weeks ago

    Remote, Oregon, United States Inizio Engage Full time

    Job SummaryWe are seeking a highly skilled Medical Engagement Liaison to join our team at Inizio Engage. As a Medical Engagement Liaison, you will play a vital role in facilitating patient engagement by effectively communicating with callers in both English and Spanish.About the RoleThis is a dynamic position that requires excellent communication skills,...

  • Medical Information Specialist III

    1 month ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company across Commercial, Patient Solutions and Medical Affairs businesses.The Medical Information Specialist III is a frontline specialist responsible for engaging customers, /healthcare professionals, in a robust clinical dialogue. The specialist serves as a primary resource for...

  • Patient Support Representative

    7 days ago

    Remote, Oregon, United States Inizio Engage Full time

    About the RoleWe are seeking a skilled Patient Support Representative to join our team at Inizio Engage. As a Virtual Healthcare Educator, you will play a critical role in delivering educational support to patients, caregivers, and healthcare professionals.Your primary focus will be on providing educational support to patients, caregivers, and healthcare...

  • Customer Service and Training Supervisor

    4 weeks ago

    Remote, Oregon, United States Inizio Engage Full time

    Job SummaryWe are seeking a highly skilled Customer Service and Training Supervisor to join our team at Inizio Engage. As a key member of our operations, you will be responsible for supervising call center staff, ensuring prompt and accurate responses to customer inquiries via all communication channels.About the RoleThis is a full-time position that offers...

  • Bilingual Welcome Specialist

    2 months ago

    Remote, United States Inizio Engage Full time

    Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. This is your opportunity to join Inizio Engage and represent a top Patient Engagement Project.Salary: $19/hr  Shift: 11:30amEST-8pmEST Monday-FridayWhat’s in it for you?Competitive...