Technical Support Specialist

1 week ago


Clinton, Iowa, United States Peraton Full time
Technical Customer Support Representative

Peraton is seeking a skilled Technical Customer Support Representative to provide exceptional support to the Department of Homeland Security (DHS)/Transportation Security Administration (TSA) customer.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track customer interactions and issues
  • Stay up-to-date with the latest technology and software to provide effective support
Requirements:
  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in a related field preferred

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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