Salesforce Tech Lead Field Operations

3 days ago


Minneapolis, Minnesota, United States HighCloud Solutions Full time

Job Summary:

HighCloud Solutions is seeking a highly skilled Salesforce Technical Lead to join our team. As a Technical Lead, you will be responsible for leading a team of Salesforce developers and administrators, providing guidance, mentorship, and hands-on technical leadership to ensure the successful delivery of Field Service Lightning (FSL) projects.

Key Responsibilities:

  • Lead a team of Salesforce developers and administrators, providing guidance, mentorship, and hands-on technical leadership to ensure the successful delivery of FSL projects.
  • Proven track record of leading cross-functional teams to design, develop, and deploy innovative FSL solutions.
  • Design and implement robust data integration solutions to ensure seamless data flow between Salesforce and external systems, maintaining data accuracy and consistency.
  • Collaborate with QA teams to conduct testing and ensure the quality, reliability, and security of solutions within the Salesforce platform.
  • Create and maintain documentation of development processes, configurations, and best practices for reference and future development efforts.
  • Interpret business requirements and drive technical architecture specifications into robust, scalable solutions.
  • Participate in the definition and adherence to design, development, testing methods, and techniques that meet corporate and team IT standards.
  • Familiar with source control/code repositories, DevOps processes, and best practices to ensure successful promotion of metadata through all environments.
  • Estimate the design, development, testing, and complexity, leveraging story points and commitment to delivery of stories prioritized in a Sprint.
  • Stay up-to-date with relevant and new Salesforce development tools and technologies.

Desired Technical Experience:

  • Minimum of 8 years of development with Salesforce Service Cloud, Lightning Web Components, Apex Classes, Apex Triggers, SOQL/SOSL, REST/SOAP APIs, Web service callouts, asynchronous methods.
  • Experience leading FSL and Service Cloud projects.
  • Experience and/or knowledge with MuleSoft integrations, going from ERPs into Salesforce and vice versa.
  • Third-party integrations with payment gateway applications.
  • Salesforce certifications desired: Salesforce Certified Service Cloud Consultant, Salesforce Certified Platform Developer 1, Salesforce Certified Administrator, Salesforce Certified Advanced Administrator.
  • Positive attitude, determined, and resilient.
  • Able to manage and prioritize a number of tasks and project items.


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