Customer Service Specialist
2 weeks ago
We are looking for a dedicated Deposit Services Agent to join our team at the Institution for Savings. This role is crucial in delivering outstanding customer support through various inbound communication channels.
The primary responsibilities include:
- Providing exceptional assistance to customers and staff regarding account-related inquiries.
- Troubleshooting and resolving routine requests related to account transactions, balances, and funds transfers.
- Responding to questions about banking products and services, including Online/Mobile Banking and Bill Pay.
- Managing ancillary products such as ATM/Debit cards and Payment Portals.
We pride ourselves on offering a comprehensive benefits package that includes:
- Fully covered medical, dental, and vision insurance.
- 401(k) plan with a match of up to 10%.
- Life and pet insurance options.
- A disability plan and a pension plan after two years of service.
- Generous vacation and paid time off policies.
The Institution for Savings is committed to being an Equal Opportunity Employer. Member FDIC. Member DIF.
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Customer Service Specialist
2 weeks ago
Newburyport, Massachusetts, United States Institution for Savings Full timePosition OverviewCustomer Service SpecialistWe are looking for a dedicated full-time Customer Service Specialist to join our team at the Institution for Savings. This role involves delivering outstanding customer support through various inbound communication methods to assist clients and internal staff. The specialist will be responsible for troubleshooting...
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Customer Service Specialist
2 weeks ago
Newburyport, Massachusetts, United States Institution for Savings Full timeJob OverviewPosition: Customer Service SpecialistWe are looking for a dedicated Customer Service Specialist to join our team at the Institution for Savings. This role involves delivering outstanding customer support through various inbound communication channels, assisting both clients and internal staff.The responsibilities include:Addressing and resolving...
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Customer Service Specialist
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Newburyport, Massachusetts, United States Institution for Savings Full timeJob OverviewWe are looking for a dedicated Deposit Services Agent to join our team. This full-time position focuses on delivering outstanding customer support through various inbound communication methods. The ideal candidate will assist customers and staff by addressing routine account inquiries and resolving issues efficiently.Key Responsibilities:Provide...
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Customer Service Specialist
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Newburyport, Massachusetts, United States Institution for Savings Full timeJob OverviewWe are looking for a dedicated Call Center Representative to join our team at the Institution for Savings. This role is essential in delivering outstanding customer support through various inbound communication methods.The primary responsibilities include:Providing exceptional assistance to customers and staff regarding bank products and...
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