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Service Excellence Specialist
2 months ago
The Hospitality Host position at Steak 'n Shake is a critical role that embodies the company's commitment to delivering exceptional customer experiences. As a Hospitality Host, you will be the face of the brand, responsible for creating a welcoming atmosphere that appreciates the Guest's business and supports the location's ambiance.
Key ResponsibilitiesProfessionally greet and engage with new and existing guests, fostering a positive and memorable experience.
Consistently demonstrate the Golden Rule, treating every guest with respect, kindness, and empathy.
Develop a competitive spirit and desire to win, striving to exceed guest expectations and drive sales growth.
Possess high character and high competence, embodying the company's values and standards.
Desire to improve the lives of others, both guests and colleagues, through exceptional service and support.
A competitive compensation package, including employee discounts and referral bonuses.
A flexible schedule that allows for work-life balance and opportunities for career growth.
Ongoing training and development programs to enhance your skills and knowledge.
A collaborative and supportive work environment that values employee feedback and suggestions.
Employee discount on food and merchandise.
Flexible schedule to accommodate your needs.
Referral bonus for successful referrals.
Paid training and development programs.