Customer Service Ambassador

4 weeks ago


Orlando Florida, United States DigiTalkTell Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DigiTalkTell.

Key Responsibilities
  • Customer Inquiry Handling: Respond to customer inquiries in a timely and professional manner, providing accurate information about our products and services.
  • Issue Resolution: Resolve customer complaints and technical issues in a prompt and effective manner, ensuring a seamless customer experience.
  • Account Support: Assist customers with account setup, billing questions, and troubleshooting, providing clear and concise solutions.
  • Record Keeping: Maintain detailed records of customer interactions and transactions, ensuring accurate and up-to-date information.
  • Collaboration: Collaborate with other departments to resolve complex customer issues, ensuring a unified and customer-centric approach.
  • Process Improvement: Provide feedback to improve processes and customer satisfaction, driving continuous improvement and excellence.
About DigiTalkTell

DigiTalkTell is a leading provider of innovative communication solutions, dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in shaping our customer-centric approach and driving business growth.



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