Customer Service Ambassador

4 days ago


Orlando, Florida, United States Fresh Form Draft Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Fresh Form Draft. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities
  • Customer Support: Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Communication: Provide clear and concise information to customers regarding our products and services.
  • Record Keeping: Maintain accurate and up-to-date customer records.
  • Process Improvement: Assist in the development and implementation of customer service protocols and procedures.
Requirements
  • Education: High school diploma or equivalent; bachelor's degree preferred.
  • Skills: Excellent communication and problem-solving skills, proficiency in CRM software, and ability to work in a fast-paced environment.
What We Offer
  • Comprehensive Benefits: Health, dental, and vision insurance, paid time off, and holidays.
  • Professional Growth: Opportunities for professional development and career advancement.
  • Fun and Dynamic Environment: A collaborative and creative work environment that fosters growth and innovation.


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