Customer Service Ambassador

3 weeks ago


Orlando, Florida, United States Venu+ Full time
About VENU+

VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally.

Our Culture

We value a collaborative culture and global presence that creates a stream of new and fresh opportunities to shape the future and advance our company. We believe in the importance of your unique perspective, expertise, curiosity, and ambition.

Job Description

We are seeking a friendly and outgoing individual to join our team as a Customer Service Representative in the entertainment industry. In this role, you will be the first point of contact for our customers, ensuring their satisfaction and enhancing their overall experience.

Responsibilities
  • Provide exceptional customer service for Scooterbug Reservations and VENU+ Arcades
  • Maintain a strong knowledge of our products and services to effectively assist customers on planning and booking reservations
  • Handle a high volume of incoming calls, emails, and chats, ensuring timely responses
  • Build and maintain strong relationships with customers, striving to exceed their expectations
  • Collaborate with other internal teams to resolve customer issues and provide accurate information
  • Document all customer interactions and follow up on any outstanding matters
  • Contribute to ongoing process improvements to enhance the customer experience
Requirements
  • 6 months to 1-year previous experience in a customer service role, preferably in the call center entertainment industry
  • Strong verbal and written communication skills
  • Excellent problem-solving abilities
  • Exceptional interpersonal skills and the ability to build rapport quickly
  • Ability to work independently and as part of a team
  • Proficient computer skills, including knowledge of Microsoft Office and customer service software
  • Availability to work flexible hours, including evenings and weekends


  • Orlando, Florida, United States HGreg Group Full time

    Job OverviewWe are seeking a friendly and approachable individual to join our team as a Greeter at our Orlando location. As a key member of our front-line team, you will be the first point of contact for our customers, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesProvide exceptional customer service,...


  • Orlando, Florida, United States Fresh Form Draft Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Fresh Form Draft. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesCustomer Support: Respond to...


  • Orlando, Florida, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Customer Experience Ambassador to join our team at Dave & Buster's. As a Customer Experience Ambassador, you will be responsible for delivering an unparalleled guest experience through exceptional service, ensuring that every guest leaves with a positive impression of our establishment.Key...


  • Orlando, Florida, United States Customer Relations and Sales Firm Full time

    **About the Role**We are seeking a highly skilled Customer Experience Assistant to join our team at Customer Relations and Sales Firm. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our clients.**Key Responsibilities**Build strong relationships with...


  • Orlando, Florida, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Ambassador to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming...

  • Brand Ambassador

    1 week ago


    Orlando, Florida, United States Boston Beer Company Full time

    Job Title: Brand AmbassadorWe are seeking a highly motivated and enthusiastic Brand Ambassador to join our team at The Boston Beer Company. As a Brand Ambassador, you will be responsible for promoting our brands in the market, increasing their visibility and availability in local accounts, and driving sales growth.Key Responsibilities:Execute impactful...


  • Orlando, Florida, United States Every Word Code Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Every Word Code, we're on a mission to make your brand shine brighter than a supernova at a fireworks festival. As a Customer Service Representative, you'll be the first point of contact for our clients, ensuring customer satisfaction by providing prompt, courteous, and efficient service....


  • Orlando, Florida, United States M. Coast Full time

    About the RoleM. Coast is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProduct Knowledge: Develop a deep understanding of our products and services to...


  • Orlando, Florida, United States M. Coast Full time

    Job OverviewM. Coast is seeking a highly skilled Customer Service Representative to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesDevelop a deep understanding of our clients' products and services to effectively communicate their...


  • Orlando, Florida, United States Fresh Form Draft Full time

    {"h1": "Customer Service Representative", "p": "At Fresh Form Draft, we're on a mission to make your brand shine brighter than a supernova at a fireworks festival. As a Customer Service Representative, you will be the first point of contact for our clients, ensuring customer satisfaction by providing prompt, courteous, and efficient service. Your role is to...


  • Orlando, Florida, United States Venu+ Full time

    About VENU+VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally.Job DescriptionWe are seeking a friendly and outgoing individual to join our team as a Customer Service Representative...


  • Orlando, Florida, United States Venu+ Full time

    About Venu+Venu+ is a global leader in turn-key revenue-share outsourced services, specializing in guest mobility, storage, experiential souvenirs, and entertainment solutions for high-traffic retail, leisure, and amusement venues worldwide.Job SummaryWe are seeking a friendly and outgoing Customer Service Representative to join our team in the entertainment...


  • Orlando, Florida, United States Venu+ Full time

    VENU+ is a global leader in turn-key revenue-share outsourced services, specializing in guest mobility, storage, experiential souvenirs, and entertainment solutions for high-traffic retail, leisure, and amusement venues worldwide. To maintain a fulfilling work environment that drives industry-leading performance, we recruit talented individuals to become...


  • Orlando, Florida, United States Venu+ Full time

    About VENU+VENU+ is the global leader in turn-key revenue-share outsourced services, with a focus on guest mobility, storage, experiential souvenirs, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally.Job DescriptionWe are seeking a friendly and outgoing individual to join our team as a Customer Service Representative...


  • Orlando, Florida, United States Imperial Dade Full time

    Overview:Imperial Dade, a leading North American distributor, has a Customer Service Representative role available. As a strong and continuously evolving team member, you will help our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step.The Customer Service Representative will interact with...


  • Orlando, Florida, United States Abundance LLC Full time

    {"title": "Customer Relations Representative", "description": "About the RoleAt Abundance LLC, we're seeking a skilled Customer Relations Representative to foster positive relationships with our customers and donors. As a key member of our team, you'll be responsible for ensuring an exceptional customer experience by engaging with customers to understand...


  • Orlando, Florida, United States M. Coast Florida Full time

    M. Coast Florida delivers exceptional results to a variety of clients seeking to expand their market reach and drive business growth. Due to new client contracts, we are tasked with creating and executing leading customer service and sales strategies.M. Coast Florida's team delivers communication-focused customer service and sales solutions to our clients....


  • Orlando, Florida, United States Abound Management Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Relations Representative to join our team at Abound Management. As a key member of our organization, you will play a vital role in fostering positive relationships with our customers and donors, while providing exceptional support and service.Key ResponsibilitiesEngage with customers to...


  • Orlando, Florida, United States Abound Management Full time

    {"h1": "Customer Relations Representative", "p": "At Abound Management, we are seeking a skilled Customer Relations Representative to foster positive relationships with our customers and donors. As a key member of our team, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering...


  • Orlando, Florida, United States Alliance Workforce Full time

    Job OverviewAs a valued member of the Alliance Workforce team, you will play a critical role in delivering exceptional customer experiences. This position requires a professional with excellent communication skills, a strong work ethic, and a passion for problem-solving.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries, resolve issues,...