Hospitality Ambassador

3 weeks ago


Orlando Florida, United States Lake Nona Wave Hotel Full time
About the Role

We are seeking a highly skilled and enthusiastic individual to join our team as a Hospitality Ambassador at the Lake Nona Wave Hotel. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and enjoyable.

Key Responsibilities
  • Enthusiastically welcome guests into the restaurant and provide personalized service
  • Share knowledge and recommendations of the food and beverage menus with guests
  • Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty
  • Communicate with the culinary team and management regarding meal requirements, allergies, dietary needs, and special requests
  • Multi-task with an impeccable eye for detail to ensure accuracy and efficiency
Requirements
  • Flexibility to work a variety of shifts, including evenings and weekends
  • Previous experience in food and beverage service, preferably in a high-volume environment
  • Knowledge of restaurant terminology and food service techniques
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
What We Offer

As a member of our team, you will enjoy a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Complimentary meals and uniforms
  • Discounts on hotel stays and other perks

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.



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