Patient Ambassador
9 hours ago
Orlando Health Jewett Orthopedic Institute is seeking a Patient Ambassador to promote an exceptional customer service experience for patients, families, and guests. This role champions the continuum of care through collaboration and interdepartmental communication, serving as the dedicated liaison between patients, families, and guests, and the Institute's departments, service personnel, and contracted services.
Key Responsibilities- Provide directions and information regarding the Institute's services, amenities, and hours of operation to all patients, guests, and team members.
- Deliver timely and knowledgeable responses to inquiring patients, guests, and team members.
- Respond and resolve customer service concerns and initiate necessary follow-up with appropriate individuals.
- Implement service recovery efforts as appropriate.
- Coordinate non-clinical services and amenities for patients and families upon request.
- Host welcome sessions for future patients and families.
- Understand the nature of the services provided by the hospital departments to support patients, operations, and goals.
- Review pre-hospital checklist for completion and follow up with department leaders to resolve outstanding items.
- Lead hospitality services operations by maintaining open communication with department leaders, anticipating changes, and disseminating relevant information to the appropriate areas to support patient flow.
- Promote personalized patient comfort and support for all admitted patients throughout their stay.
- Assist patients with access and navigation of patient online services.
- Conduct routine department daily rounding to promote outstanding customer service.
- Facilitate resolution and closure in quality of care and service issues.
- In alignment with the multidisciplinary team, serve as the discharge coordinator for the hospitality service departments and vendors.
- Remain current with hospitality trends within the healthcare setting and make recommendations for program improvements.
- Partner with the interdisciplinary team and contracted services to develop resource information and education materials for patients and families.
- High School diploma or equivalent.
- Two (2) years of experience in the customer service or hospitality industry setting.
-
Hospital Ambassador
2 days ago
Orlando, Florida, United States Orlando Health Full timeJob SummaryOrlando Health is seeking a skilled and compassionate Guest Services Representative to join our team. As a key member of our hospital staff, you will play a vital role in ensuring that our patients and visitors receive exceptional service and support.Key ResponsibilitiesProvide Directions and Support: Assist guests and team members with directions...
-
Office Coordinator
4 days ago
Tallahassee, Florida, United States Tallahassee Memorial Healthcare Full timeAbout the RoleThis position plays a vital role in ensuring the smooth operation of our medical office. As an Office Coordinator, you will be responsible for enrolling patients, scheduling appointments, and collecting payments. Your primary focus will be on providing exceptional patient care and service, while maintaining a high level of professionalism and...
-
Program Manager, Nursing
5 days ago
Orlando, Florida, United States Orlando Health Full timeJob SummaryOrlando Health is seeking a highly skilled and experienced Nursing Operations Manager to join our team. As a key member of our nursing leadership, you will be responsible for administering and coordinating operational activities and projects assigned by the Chief Nursing Officer and hospital administrative team.Key ResponsibilitiesManage,...
-
Program Manager, Nursing Operations
2 weeks ago
Orlando, Florida, United States Orlando Health Full timeJob Summary:Orlando Health is seeking a highly skilled and experienced Program Manager, Nursing Operations to join our team. This is a key leadership role that will oversee the operational activities and projects related to nursing administration and hospital operations.Key Responsibilities:Manage and coordinate administrative and clinical activities related...
-
Patient Care Coordinator
3 days ago
Jacksonville, Florida, United States HearingLife Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at HearingLife. As a Patient Care Coordinator, you will play a vital role in helping us achieve our mission to help more people hear better through life-changing hearing health delivered by the best personalized care.Key ResponsibilitiesDrive Patient...
-
Entertainment Ambassador
1 week ago
Orlando, Florida, United States The Cordish Companies Full timeJob SummaryWe are seeking a highly energetic and charismatic individual to join our team as an Entertainment/Spirit Person. This role is perfect for someone who loves to dance, perform, and interact with guests in a fast-paced environment.Key ResponsibilitiesProvide Exceptional Guest Experience: Deliver outstanding and professional service with a smile,...
-
Entertainment Ambassador
2 weeks ago
Orlando, Florida, United States The Cordish Companies Full timeJob SummaryWe are seeking a highly energetic and charismatic individual to join our team as an Entertainment/Spirit Person. This role is perfect for someone who is passionate about creating an unforgettable experience for our guests.Key ResponsibilitiesProvide Exceptional Guest Service: Deliver outstanding and professional service with a smile, ensuring a...
-
Administrative Director, Nursing Services
2 weeks ago
Orlando, Florida, United States Orlando Health Full timeJob Summary:Orlando Health is seeking an experienced Program Manager, Nursing Operations to join our team. This role will be responsible for administering and coordinating operational activities and projects as assigned by the Chief Nursing Officer and hospital administrative team.Key Responsibilities:Manage, coordinate, and participate in a variety of...
-
Customer Service Ambassador
3 days ago
Orlando, Florida, United States Abundance LLC Full time{"title": "Customer Relations Representative", "description": "About the RoleAt Abundance LLC, we're seeking a skilled Customer Relations Representative to foster positive relationships with our customers and donors. As a key member of our team, you'll be responsible for ensuring an exceptional customer experience by engaging with customers to understand...
-
Traveling Emergency Medicine Specialist
3 weeks ago
Florida, United States Sound Physicians Full timeGreetings to Future Colleagues,Welcome to the Ambassador travel division at Sound Physicians, overseen by our Director of Emergency Medicine Recruiting, Karen Nichol. With a solid background of six years at Sound, I am eager to present insights about our team's values, practice, and mission:Our Values:Become part of a distinguished group of traveling medical...
-
Traveling Emergency Medicine Specialist
2 weeks ago
Florida, United States Sound Physicians Full timeHello prospective colleagues,Welcome to the Sound Physicians Ambassador travel team, guided by our Director of Emergency Medicine Recruiting, Karen Nichol. With six years of experience at Sound, I am eager to share insights about our team's people, practice, and mission:Our Team:Become part of a distinguished group of traveling physicians dedicated to high...
-
Traveling Emergency Medicine Specialist
2 weeks ago
Florida, United States Sound Physicians Full timeHello prospective colleagues,Welcome to the Ambassador travel division at Sound Physicians, guided by our Director of Emergency Medicine Recruiting, Karen Nichol. With six years of experience at Sound, I am eager to share insights about our team's individuals, practice, and mission:Our Individuals:Become part of a distinguished group of traveling medical...
-
Registered Nurse RN Dialysis FT Nights
1 week ago
Orlando, Florida, United States AdventHealth Full timeAbout the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team at AdventHealth Orlando. As a Dialysis Nurse, you will play a critical role in providing exceptional patient care and contributing to the success of our healthcare organization.Key ResponsibilitiesPerform specific tasks or routines supportive to delivery of...
-
Advanced Practice Registered Nurse
3 days ago
Orlando, Florida, United States Curana Health Full timeJob SummaryCurana Health is seeking a highly skilled and compassionate Nurse Practitioner to join our team of healthcare professionals. As a key member of our team, you will provide high-quality patient care to geriatric patients in skilled nursing, long-term care, assisted living, independent living, and memory care facilities.ResponsibilitiesProvide...
-
Registered Nurse RN Dialysis FT Nights
3 days ago
Orlando, Florida, United States AdventHealth Full timeJob SummaryWe are seeking a skilled Registered Nurse RN to join our team in a Full Time Night Shift position. As a Dialysis Nurse RN, you will be responsible for providing high-quality patient care and ensuring the efficient operation of our dialysis unit.Key ResponsibilitiesPerform specific tasks or routines supportive to delivery of patient care while...
-
Veterinary Guest Services Ambassador
2 days ago
Clearwater, Florida, United States Fetch Veterinary Full timeRole OverviewWe are seeking a Guest Services Representative to provide exceptional support to our clients and their pets. As a key member of our team, you will be responsible for creating a welcoming and professional environment, ensuring a smooth experience for our clients during their pet's emergency or specialty care visit.Key ResponsibilitiesGreet...
-
Medical Sales Representative
1 week ago
Orlando, Florida, United States Complete Care Centers, LLC Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Medical Sales Representative. As a key member of our sales team, you will be responsible for implementing innovative marketing strategies that align with our corporate goals.Key ResponsibilitiesStrategic Mindset: Develop and implement effective sales strategies to...
-
Orlando, United States Luxottica Full timeSublease Associate Optometrist - Casselberry, FL - LensCrafters Date: Aug 9, 2024 Location: Casselberry, FL, US, 32707 Requisition ID : 849857 At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made...
-
Medical Sales Representative
1 week ago
Orlando, Florida, United States Complete Care Centers, LLC Full timeJob Description**About the Role**Complete Care Centers, LLC is seeking a highly motivated and organized individual to join our team as a Medical Sales Representative. As a key member of our sales team, you will be responsible for implementing innovative marketing strategies that align with our corporate goals.Key ResponsibilitiesStrategic Mindset: Develop...
-
Medical Sales Representative
1 week ago
Orlando, Florida, United States Complete Care Centers, LLC Full timeJob DescriptionComplete Care Centers, LLC is seeking a highly motivated and organized individual to join our team as a Medical Sales Representative. If you have experience in the medical sales space and are brimming with energy, enthusiasm, and a passion for connecting with others, we have an exciting opportunity waiting for you.Key...