Senior Broker Relationship Manager

6 days ago


Houston, Texas, United States CenterWell Home Health Full time
About the Role

We are seeking a highly skilled Senior Broker Relationship Manager to join our team at CenterWell Home Health. As a key member of our business development team, you will be responsible for cultivating and maintaining strategic partnerships with brokers to drive new patient growth and expand our presence within the market.

Key Responsibilities
  • Develop and Nurture Relationships: Build and maintain strong relationships with brokers and intermediaries specializing in senior healthcare, Medicare Advantage, and value-based care models.
  • Identify and Pursue New Opportunities: Identify and pursue new broker partnerships and business opportunities aligned to our strategic objectives to increase patient enrollment and revenue growth.
  • Provide Support and Resources: Serve as the primary point of contact for brokers, providing them with the necessary tools, resources, and support to succeed.
  • Conduct Training and Presentations: Conduct training sessions, webinars, and presentations for brokers to educate them about value-based care, our care model, service offerings, and the benefits of partnering with our organization.
  • Collaborate with Internal Teams: Collaborate closely with internal teams, including sales, marketing, operations, and care teams to align broker initiatives with overall business objectives and ensure seamless execution of broker-driven sales strategies.
  • Stay Informed and Adaptable: Stay informed about market trends, competitor activities, regulatory changes, and emerging opportunities within the senior healthcare landscape to inform broker engagement strategies and maximize market penetration.
Requirements
  • Education and Experience: Bachelor's degree in business administration or marketing and/or minimum of 5+ years experience in related field.
  • Proven Track Record: Proven track record of success in broker relationship management or sales within the healthcare industry, with a focus on senior healthcare and value-based care models.
  • Industry Knowledge: Deep understanding of Original Medicare, Medicare Advantage, and other senior healthcare insurance products.
  • Interpersonal and Communication Skills: Excellent interpersonal and communication skills, with the ability to build rapport, negotiate effectively, and influence decision makers at all levels.
  • Business Acumen and Analytical Skills: Strong business acumen and analytical skills, with the ability to analyze market data, identify trends, and develop actionable insights to drive business growth.
  • Results-Driven Mindset: Results-driven mindset with a demonstrated ability to meet or exceed sales targets and drive growth through broker partnerships.
  • Technical Skills: Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
  • Additional Requirements: This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
About Us

CenterWell Home Health is a leading provider of senior-focused primary care and home health services. We are committed to delivering high-quality, value-based care to seniors across the nation. Our unique care model focuses on personalized experiences, taking time to listen, learn, and address the factors that impact patient well-being.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from discrimination and harassment.



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