Warranty Administrator

3 days ago


North Aurora, Illinois, United States Gerald Auto Group Full time
Warranty Administrator Job Description

Gerald Hyundai is seeking a highly skilled Warranty Administrator to join their team in North Aurora. As a key member of the team, you will be responsible for ensuring seamless warranty claims processing and maintaining strong relationships with manufacturer representatives.

Key Responsibilities:
  • Develop and maintain a thorough understanding of manufacturer warranty policies and procedures.
  • Establish and maintain productive relationships with manufacturer representatives to ensure efficient warranty claims processing.
  • Review warranty repair orders for accuracy and completeness, and ensure all necessary documentation is in order.
  • Monitor warranty claims for potential abuse and fraud, and take corrective action as necessary.
  • Review and resolve all returned and rejected warranty claims, and resubmit claims as needed.
  • Provide regular reports to the management team on claim status and progress.
Requirements:
  • Minimum of 1 year of previous warranty administrative experience.
  • Strong organizational and communication skills, with the ability to work effectively in a team environment.
  • Effective time management and prioritization skills, with the ability to meet deadlines and handle multiple tasks simultaneously.
  • Possess a high degree of integrity and professionalism, with a strong commitment to delivering exceptional results.
  • DealerTrack experience is preferred, but not required.
  • Kia or Hyundai experience is a plus, but not necessary.
Benefits:
  • 401(K) retirement savings plan with matched contributions.
  • Paid holidays, vacations, and PTO days.
  • Paid maternity leave, up to six weeks.
  • Health, life, vision, dental, and disability insurance options.


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