In-Person Customer Support Expert

5 days ago


Tampa, Florida, United States MCI Careers Full time

We're seeking a highly motivated and dedicated In-Person Customer Support Expert to join our team at MCI Careers. In this role, you'll work closely with customers to resolve issues, answer questions, and provide support for toll-related matters.

About the Position

This is an excellent opportunity for someone who enjoys working in a professional office environment and is passionate about providing outstanding customer service. You'll collaborate with colleagues to improve overall customer experience and contribute to creating a positive and engaging work environment.

We offer a competitive salary of $50,000 per year, commensurate with experience. Our comprehensive benefits package includes medical, dental, and vision coverage options, paid time-off, regular raises, advancement opportunities, and more.

Job Responsibilities:

  • Provide exceptional customer service through in-person interactions
  • Resolves customer complaints and concerns in a professional and courteous manner
  • Manage in-person customer-related inquiries regarding toll activities
  • Collaborate with customer service professionals to improve overall customer experience


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