Event Support Associate

5 days ago


Tampa, Florida, United States The Black Tux Full time
Job Overview

The Black Tux is seeking an experienced Event Support Associate to join our retail team. As a member of our team, you will play a vital role in supporting our customers throughout their event life cycle, from look conception to fruition. You will be responsible for providing expert styling advice, assisting with account creation and checkout processes, and maintaining high levels of customer satisfaction.

Key Responsibilities
  1. Deliver exceptional customer experiences by providing personalized styling advice and fit consultations
  2. Support customers through various stages of their event life cycle, including styling, event setup, and checkout
  3. Assist customers with account creation and checkout processes, ensuring smooth transactions
  4. Collaborate with the sales team to identify opportunities for growth and develop long-term relationships with clients
  5. Participate in maintaining a clean and organized workspace, adhering to TBT standards
Qualifications
  • Proven experience in providing exceptional customer service and supporting clients through complex purchases or events
  • Strong organizational skills and attention to detail
  • Able to work effectively in a fast-paced environment with multiple tasks and deadlines
  • Flexible schedule with ability to work nights and weekends
  • Proficiency in technology and remote-based platforms (e.g., Slack)


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