Housing Navigator

4 weeks ago


Denver, Colorado, United States Volunteers of America Full time
Housing Navigator Job Summary

The Housing Navigator is a critical role within Volunteers of America, responsible for engaging landlords, conducting housing consultations, and serving as a subject-matter expert in housing placement. This position requires a strong understanding of housing development and operating models, as well as the ability to work with vulnerable populations.

Key Responsibilities:
  • Conduct vacancy searches and coordinate participant placement into housing
  • Develop and maintain housing databases and compose regular correspondence with landlords
  • Train staff members and participants in landlord retention, landlord/tenant rights and responsibilities, and housing development/operating models
  • Act as a liaison between VOA and VA regarding veteran referrals and case care coordination
  • Outreach, engage, recruit, and retain landlords to identify available permanent housing stock
Requirements:
  • Bachelor's degree in human services, social work, or a closely related field
  • 1 year of direct, full-time case management experience
  • Proficient computer skills, including Microsoft Office Suite and project management software
Preferred Qualifications:
  • Experience working with vulnerable populations, including individuals experiencing homelessness and the Veteran population
  • Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles

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