Customer Experience Associate

6 days ago


Garland, Texas, United States ActionLink Full time
Job Opportunity

**About the Role**

ActionLink is seeking a highly motivated and sales-driven individual to join our team as a Sales Advisor. As a Sales Advisor, you will be responsible for delivering exceptional customer experiences and driving sales growth in our local Best Buy stores.

Key Responsibilities:

  • Product Knowledge: Develop and maintain in-depth knowledge of Sony home cinema entertainment products and technologies.
  • Customer Engagement: Engage with customers to understand their needs and preferences, and provide expert recommendations to drive sales.
  • Sales Performance: Meet or exceed weekly sales targets by proactively overcoming customer objections and closing sales.
  • Training and Development: Educate and train store personnel on Sony products and technologies to ensure they can provide excellent customer service.
  • Reporting and Feedback: Complete post-shift surveys to provide feedback and insights on customer interactions and sales performance.

Requirements:

  • Sales and Technical Skills: Previous sales experience and knowledge of home theater products and technologies.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Reliability and Flexibility: Reliable transportation and ability to work a flexible schedule, including evenings and weekends.
  • Physical Demands: Ability to lift up to 30 lbs. and stand for extended periods of time.

What We Offer:

  • Competitive Pay: $20.00 per hour.
  • Benefits Package: Medical, dental, vision, life, and prescription insurance plans, as well as a 401(k) retirement savings plan with company match.
  • Training and Development Opportunities: Paid training and development opportunities to help you succeed in your role.


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