Customer Service Associate
2 weeks ago
Position Summary:
Yesenia Zuniga - State Farm Agent is looking for a dynamic and career-focused individual to enhance our customer engagement efforts. As a representative for our agency, you will foster and nurture relationships within the community to advocate for State Farm offerings, including auto, home, and life insurance.
Key Responsibilities:
- Build and maintain customer relationships, ensuring follow-ups as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Collaborate with the agent to set and achieve marketing objectives.
- Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
What We Offer:
- Competitive salary with commission and bonus opportunities.
- Valuable industry experience.
- Potential for growth and advancement within the agency.
Qualifications:
- Genuine interest in marketing products and services tailored to customer needs.
- Exceptional interpersonal abilities.
- Strong communication skills, including written, verbal, and listening.
- People-oriented mindset.
- Self-driven and motivated.
- Proactive approach to problem-solving.
If you envision yourself thriving in this role, we encourage you to explore this opportunity further. We will provide guidance on the next steps in the selection process.
Note: This position is with a State Farm independent contractor agent. Candidates must successfully complete any necessary licensing and training requirements. Employees of State Farm agents are not employees of State Farm Insurance Companies.
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