Regional Client Care Manager

4 days ago


Tallahassee, United States American Red Cross Full time
Empowering Communities through Disaster Response

About the Role:

We are seeking a highly skilled Regional Client Care Manager to lead our disaster response efforts in the assigned geographic area. As a key member of our team, you will be responsible for building and mobilizing a volunteer-led team to provide comfort, care, and direct assistance to families affected by disasters.

Key Responsibilities:

  • Lead and support a diverse volunteer team to implement disaster cycle services programming throughout the assigned geographic area.
  • Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
  • Engage and mobilize communities to prepare and respond to disasters and emergencies.
  • Collaborate with internal partners, including employees and volunteers, to build relationships and achieve shared goals.
  • Act as the Red Cross disaster subject matter expert within the assigned geographic area to maximize Red Cross presence and community engagement.

Requirements:

  • Bachelor's degree required, or equivalent combination of education and related experience.
  • Minimum 5 years of experience in building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
  • Valid Driver's License.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].



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