Client Experience Associate

4 days ago


Union, New Jersey, United States Thibaut Inc Full time
Job Description

Thibaut Inc is seeking a highly skilled Client Experience Associate to join our team. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Client Support: Provide timely and effective support to clients, addressing their inquiries, concerns, and issues in a professional and empathetic manner.
  • Relationship Building: Foster strong, positive relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Communication: Maintain clear and open lines of communication with clients, providing regular updates and sharing relevant information to ensure their satisfaction.
  • Feedback and Improvement: Collect and act on client feedback to continuously improve our services and meet evolving client needs.
  • Product Knowledge: Stay informed about Thibaut's products and services, communicating updates and new features to clients to enhance their experience.
  • Collaboration: Work closely with internal teams to resolve complex issues and ensure a seamless customer experience across all touchpoints.
Requirements:
  • Proficiency in Microsoft Office Suite: Demonstrated competency in essential software for data management and communication.
  • Organizational and Analytical Skills: Essential for managing client inquiries, resolving issues, and optimizing the client experience.
  • Effective Communication and Interpersonal Skills: Crucial for collaborating with internal teams and interacting with clients professionally and empathetically.
  • Confidentiality and Data Management: Ensures compliance with data privacy regulations and maintains trust with clients.
  • Adaptability and Flexibility: Ability to thrive in a fast-paced environment and adjust schedules as needed to accommodate client demands.
Education and Experience:
  • High School Diploma or Equivalent: Minimum educational requirement for the position.
  • 1-2 Years of Experience in Call Center or Related Role: Previous experience in a similar environment demonstrates familiarity with client service protocols and workflows.
  • Strong Communication Skills: Essential for effectively managing client interactions.
  • Problem-Solving and Analytical Abilities: Skills that contribute to effective issue resolution and process improvement.

Thibaut Inc is an equal opportunities employer and welcomes applications from diverse candidates.



  • Union, New Jersey, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience, overseeing a team of associates, and maintaining a clean and organized store.Key ResponsibilitiesCustomer Experience:...


  • Union, New Jersey, United States LIFESTATION INC Full time

    LifeStation Client Support SpecialistLifeStation is a prominent provider of medical alert monitoring and telehealth technology services across the United States. We are currently in search of a Client Support Specialist to enhance our operations.Compensation: $37,000 + eligibility for overtime - PAID WEEKLYWork Schedule: 12:30 pm - 9:00 pm with one Sunday...


  • Union, New Jersey, United States Affiliated Monitoring Inc Full time

    Job DescriptionOverviewAffiliated Monitoring Inc is seeking a highly skilled Customer Success Manager to join our Partner Services Team. As a critical member of our team, you will be responsible for managing relationships with our top clients, providing operational support, and driving adoption of our hosted solutions products.Key ResponsibilitiesOperational...


  • Union, New Jersey, United States Affiliated Monitoring Inc Full time

    Job OverviewAs a Client Support Coordinator, you will serve as the primary point of contact for our partners, delivering immediate assistance through various communication channels for account-related inquiries and general support needs.Our advanced monitoring center, located in a premier facility, represents the forefront of alarm and emergency response...


  • Union, New Jersey, United States Affiliated Monitoring Inc Full time

    Job OverviewAs a Client Support Coordinator, you will serve as the primary point of contact for our partners, delivering immediate assistance through various communication platforms for inquiries related to accounts and general support.Our advanced call center, located in a prime area, is recognized as a leading facility for alarm and emergency monitoring...


  • Union, New Jersey, United States America's Best Full time

    About America's BestAmerica's Best is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. Our brand continues to grow, with 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.Job...


  • Union, New Jersey, United States America's Best Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Optical Sales Associate to join our team at America's Best. As an Optical Sales Associate, you will be responsible for providing exceptional customer service, selling and dispensing eyewear, and maintaining a clean and organized store environment.Key ResponsibilitiesSales and Customer Service:...


  • Union, New Jersey, United States America's Best Full time

    {"Job Title": "Optical Sales Associate", "Job Description": "At America's Best, we're dedicated to delivering exceptional eye care and eyewear experiences to our customers. As an Optical Sales Associate, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Meet sales and company objectives by providing excellent customer service and...


  • Union, New Jersey, United States America's Best Full time

    {"Job Title": "Optical Sales Associate", "Job Description": "At America's Best, we're dedicated to delivering exceptional eye care and eyewear experiences to our customers. As an Optical Sales Associate, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Meet sales and company objectives by providing excellent customer service and...


  • Union, New Jersey, United States SS&C Full time

    About the Role:We are seeking an experienced Associate Manager to join our Private Markets Accounting team at SS&C. As a key member of our team, you will play a critical role in supporting the Private Markets business management, new business development, and existing client relationships.Key Responsibilities:Support the development of team members by...


  • Union, New Jersey, United States SS&C Full time

    About SS&C: SS&C is a leading global provider of investment and financial services, as well as software solutions tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C operates from its headquarters in Windsor, Connecticut, employing over 20,000 professionals across more than 90...


  • Union, New Jersey, United States SS&C Full time

    About SS&C: SS&C is a leading global provider of investment and financial services, as well as software solutions tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 professionals across more than 90 offices in 35...


  • Union, New Jersey, United States SS&C Technologies Full time

    Company Overview:SS&C Technologies is a leading global provider of investment and financial services, as well as software solutions tailored for the financial services and healthcare sectors. With a presence in over 35 countries and a workforce exceeding 20,000 employees, SS&C is recognized on the Fortune 1000 list for its impressive revenue...


  • Union, New Jersey, United States SS&C Full time

    About SS&C: SS&C is a leading global provider of investment and financial services and software tailored for the financial services and healthcare sectors. Recognized on the Fortune 1000 list as a top U.S. company by revenue, SS&C is based in Windsor, Connecticut, employing over 20,000 professionals across more than 90 offices in 35 countries. Our solutions...


  • Union, New Jersey, United States BOHO CHIC BEAUTY BOUTIQUE LLC Full time

    Job Opportunity at BOHO CHIC BEAUTY BOUTIQUE LLCWe are seeking a skilled and experienced esthetician to join our team at BOHO CHIC BEAUTY BOUTIQUE LLC. As a licensed esthetician with 3-5 years of experience and an established clientele, you will have the opportunity to work with a variety of skincare products and services, and help clients achieve their skin...


  • Union, New Jersey, United States BOHO CHIC BEAUTY BOUTIQUE LLC Full time

    Job Opportunity at BOHO CHIC BEAUTY BOUTIQUE LLCWe are seeking a skilled and experienced esthetician to join our team at BOHO CHIC BEAUTY BOUTIQUE LLC. As a licensed esthetician with 3-5 years of experience and an established clientele, you will have the opportunity to work with a variety of skincare products and services, and help clients achieve their skin...


  • Union, New Jersey, United States America's Best Full time

    About America's BestAmerica's Best is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. Our company continues to grow, with 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.Job...


  • Union, New Jersey, United States SS&C Full time

    About the RoleWe are seeking a highly skilled Senior Associate to join our Private Equity Fund Accounting team at SS&C. As a key member of our team, you will be responsible for preparing and processing transactions and financial reports, exercising sound judgment regarding the application of accounting principles to complex transactions.Key...


  • Union, New Jersey, United States Compass Group Careers Full time

    Job OverviewJoin our team as a Culinary Service Associate where you will play a vital role in delivering exceptional dining experiences.Position Type: Full-time and part-time opportunities available.Location: Various dining facilities.Schedule: Flexible hours with varying shifts.Experience: No prior experience required; we provide comprehensive...

  • Merchandise Associate

    3 weeks ago


    Union, New Jersey, United States 2nd Ave Thrift Full time

    Job DescriptionJob Title: Merchandise Processing AssociateAbout Us:As a leading for-profit thrift operator in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where second-hand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit...