Facilities Operations Manager

2 weeks ago

Phoenix, Arizona, United States Goodwill Industries International Inc Full time
Job Summary

We are seeking a highly skilled Facilities Operations Supervisor to join our team at Goodwill of Central and Northern Arizona. As a key member of our facilities management team, you will be responsible for ensuring the maintenance and upkeep of our properties, managing budgets, and providing excellent leadership and direction to our team members.

Key Responsibilities
  • Reconcile and verify accuracy of vendor invoices, receipts, and department credit card statements and support coding for Accounts Payable and General Ledger.
  • Collaborate with teams to ensure necessary documents are present for PO, invoice, and Visa processing.
  • Maintain and reconcile department budget on a monthly basis.
  • Ensure operating costs are managed to budget.
  • Run operational reports as directed and provide recommendations to improve efficiency and productivity.
  • Incorporate new locations into existing Facilities Maintenance structure and processes.
  • Assign priority work orders when needed to in-house techs, and designate responsible parties to complete the work orders.
  • Assist with process improvement and cost savings initiatives through evaluating current processes, identifying best practices, and developing plans to reach goals and implement improvements.
  • Track and coordinate capital improvements, building projects, renovations, refurbishments, special projects, and major maintenance initiatives.
  • On a regular basis, monitor and record progress on all active work orders, ensuring work orders are being completed and closed in a timely manner.
  • Communicate with vendors and provide assistance in the coordination of all department-specific events.
  • Take notes in meetings to ensure accurate information is recorded for the Facilities team and follow-up on any action items assigned to individuals.
  • Serve as follow-up contact to internal customers, vendors, field team members, and the Director of Construction & Facilities Management by phone or email.
  • Occasionally assign work to, or obtain proposals from, third-party subcontractors.
  • Coordinate all tracking of projects and initiatives for the department and provide dashboards reporting.
  • Ensure all work-orders and projects are updated in the department's reporting/tracking systems.
  • Partner with affected departments when large projects or company-wide initiatives need to be scheduled and executed.
  • Create and/or write routine reports and correspondence.
  • Learns and utilizes computer programs that are necessary to perform various responsibilities, including Lease Abstract software, Smart-Sheet, Concur, Service Now, COHORT, MS Office Suite, and other related programs.
  • Continually identifies inefficiencies and proposes operational solutions for Facilities processes.
  • Maintain regular and consistent in-person attendance.
  • Model Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Play a critical role in driving company culture change efforts and change management processes.
  • Coordinate efforts with various Goodwill divisions, as needed.
  • Perform other related duties, as assigned.
Requirements
  • Minimum 3-5 years' work experience with management of people and construction/facilities operations.
  • OSHA or other certifications related to commercial environment, preferred.
  • Ability to manage and understand complex documentation, both electronically and in hard copy.
  • Ability to work independently on assigned tasks, as well as accept direction on given assignments.
  • Excellent communication, analytical, and problem-solving skills.
  • Ability to speak and read English proficiently.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Must have general math skills in order to understand and maintain budgets.
  • Valid drivers' license and clean MVR.
  • Ability to pass a background check and drug screen, where applicable for position.
Benefits

We offer a comprehensive Total Rewards package, including medical, dental, vision, 401(k), employer-funded health reimbursement account, employee assistance program, paid time off, sick and vacation, and paid holidays.

Become a valuable part of our team and work for a company that has been named a Best Place to Work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company that has seen double-digit growth year after year for nearly a decade. Work for a company that values diversity and is centered on success.

Goodwill of Central & Northern Arizona - We Put People to Work

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