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Customer Experience Ambassador

1 month ago


Harrisonburg, Virginia, United States Nothing Bundt Cakes - Harrisonburg Full time
About the Role

As a Guest Service Representative at Nothing Bundt Cakes - Harrisonburg, you'll be the face of our brand, creating a warm and welcoming atmosphere for our guests. Your role will be to ensure every guest has an exceptional experience, from taking orders to delivering exceptional customer service.

What You'll Do
  • Provide exceptional customer service, ensuring every guest feels valued and appreciated
  • Take orders and manage the front desk, ensuring seamless operations
  • Work collaboratively with the team to achieve sales goals and exceed customer expectations
  • Stay up-to-date on product knowledge and promotions to provide informed recommendations
  • Contribute to a positive and inclusive work environment, promoting a culture of kindness and respect
What We Offer
  • A fun and dynamic work environment with a team that's passionate about delivering exceptional customer experiences
  • Competitive pay and benefits, including cake discounts (because, priorities)
  • Opportunities for growth and development, with training and support to help you succeed
  • A flexible schedule that allows you to enjoy your evenings and make the most of your free time
Who We're Looking For

We're seeking a friendly and outgoing individual who is passionate about delivering exceptional customer experiences. If you're a people person with a positive attitude and a love for making others feel welcome, we'd love to hear from you