Senior Quality Assurance Engineer

2 weeks ago


Middleton, Massachusetts, United States Michael Page Full time
About the Company

This prominent manufacturer excels in providing interconnect solutions, catering to military, commercial aerospace, and industrial sectors. Their expertise lies in the design and production of high-performance connectors and cable assemblies, ensuring dependable and efficient connectivity solutions.

Role Overview

The Senior Quality Assurance Engineer will play a pivotal role in enhancing product quality and reliability. Key responsibilities include:
  • Escape Management: Lead initiatives to identify root causes of quality escapes and implement corrective and preventive measures.
  • Problem Resolution: Guide and mentor cross-functional teams in resolving complex issues and challenges.
  • Collaboration: Foster strong relationships with various departments, customers, and suppliers to enhance problem-solving capabilities across the organization.
  • RMA Coordination: Oversee the tracking and management of Return Merchandise Authorizations (RMAs) to ensure timely resolution.
  • Quality Metrics: Generate and present quality metrics to management while spearheading improvement initiatives.
  • Continuous Improvement: Utilize data and key performance indicators (KPIs) to drive ongoing enhancements.
  • Technical Support: Collaborate with the operations team to provide technical assistance and support.
  • Issue Investigation: Conduct thorough analyses of hardware and assembly concerns to guarantee compliance with established standards.
  • Communication: Effectively communicate part status and updates across various departments.
  • MRB Processing: Manage the processing of Material Review Board (MRB) parts under evaluation.
Ideal Candidate Profile
  • Proficient in Root Cause and Corrective Action (RCCA) tools and methodologies.
  • Skilled in interpreting engineering documentation and drawings.
  • Experienced in managing Quality Management Systems and utilizing MRP/ERP/SAP systems.
  • Resilient and results-oriented, particularly in challenging situations.
  • Effective communicator with all levels of management, customers, and regulatory agencies.
  • Knowledgeable in aerospace quality standards such as AS9100, AS9102, and ISO.
  • U.S. citizenship is required for certain government contracts.
  • Six Sigma Black Belt or equivalent certification is preferred.
What We Offer
  • Innovative Environment: Engage with advanced technologies and contribute to a company at the forefront of interconnect solutions across various industries.
  • Career Advancement: Opportunities for professional growth and advancement within a global organization.
  • Collaborative Culture: Work within a dedicated team that values strong cross-functional collaboration and cooperative problem-solving.
  • Quality Commitment: Play a key role in upholding high standards and continuous improvement in a company renowned for its dedication to quality.
  • Comprehensive Benefits: Access to a competitive benefits package, including health insurance, retirement plans, and additional employee perks.
  • Industry Leadership: Join a leading organization recognized for excellence and reliability in the military, aerospace, and industrial sectors.


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