Customer Service Representative

1 month ago

Boise, Idaho, United States Suburban Propane Full time

Overview

We are seeking a highly motivated and customer-focused Part-Time Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling incoming calls, and utilizing a proactive sales approach to uncover additional sales and service opportunities.

Responsibilities

  • Provide high levels of customer account management by properly setting up and maintaining account information and data.
  • Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities.
  • Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing.
  • Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies.
  • May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs.

Requirements

  • Minimum of 3 years of experience in a customer service role.
  • Minimum of a High School diploma or GED preferred.
  • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports.
  • Ability to multi-task and prioritize assignments in a team environment.

About Suburban Propane

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees and as the 3rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers.

Why Work with Us

We value our employees and offer a competitive compensation package, including competitive pay, annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.

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