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IT Service Desk Analyst

2 months ago

Tempe Arizona, United States CEI Services Full time
Job Summary

We are seeking a highly skilled IT Service Desk Analyst to join our team at CEI Services. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.

Key Responsibilities
  • Provide technical support to employees via phone, email, and in-person
  • Maintain and repair computer equipment, including hardware and software
  • Assist with the implementation of new systems and technologies
  • Document and resolve technical issues in a timely manner
  • Install and configure software and hardware on desktop systems
  • Perform routine maintenance tasks, such as cleaning and updating computer equipment
Requirements
  • Associate's degree or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.