Customer Service Manager

6 days ago


Omaha, Nebraska, United States Richdale Apartments Full time
Customer Accounts Specialist

We're seeking a skilled Customer Accounts Specialist to join our team at Richdale Apartments. As a key member of our Account Management department, you'll play a critical role in delivering exceptional customer service and ensuring lease compliance.

About the Position

  • Handling resident inquiries, resolving disputes, and maintaining accurate records.
  • Collaborating with colleagues to address complex issues and ensure seamless support.
  • Staying up-to-date on company policies, procedures, and industry best practices.

The Compensation Package

  • An attractive salary: $60,000 - $75,000 per year, depending on qualifications.
  • Comprehensive benefits, including health, dental, vision, and life insurance, as well as retirement plans.
  • Professional development opportunities to enhance your skills and advance your career.

Key Requirements

  • At least 2 years of experience in customer service, preferably in accounting or related fields.
  • Superb communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.

Work Schedule:

  • Monday - Friday, In Office (Not Remote).
  • Some flexibility to accommodate business needs.


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