Customer Service Representative

3 days ago


Omaha, Nebraska, United States Wireless 2 Go NE LLC Full time
Overview
Metro by T-Mobile is revolutionizing the wireless industry, and we're looking for passionate customer advocates to join our team as Mobile Experts. As a key member of our Retail Team of Experts, you will play a crucial role in bringing our brand to life and building energy around our products and services.

Salary
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience and location.

Job Description
As a Mobile Expert, you will be responsible for immersing yourself in significant connections with our customers, building new relationships, and deepening existing ones. You will work to uncover customers' needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning opportunity, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as an Assistant Manager.

Required Skills and Qualifications
To succeed in this role, you will need at least 6 months of customer service and/or sales experience, preferably in a retail environment. You must be able to balance customer needs and performance goals, work effectively in a fast-paced environment, and have a proven ability to succeed in a sales environment. Additionally, you should be passionate about technology and have a desire to stay up-to-date on the latest innovations.

Benefits
We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off. We also provide opportunities for career growth and development, as well as a fun and dynamic work environment.

Others
Please note that Wireless 2 Go NE LLC is an Equal Opportunity Employer and does not discriminate based on age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, or disability.

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