Customer Engagement Manager
5 days ago
At Diventures, we're passionate about using the power of water to impact lives and change the world. As a Customer Engagement Manager, you'll play a key role in helping us achieve our mission by creating exceptional customer experiences.
About the Role
The Customer Engagement Manager will be responsible for building strong relationships with customers, sharing product knowledge, and facilitating sales in our store. This role requires someone who is confident in their ability to understand each customer's unique needs and aspirations, and can communicate effectively to meet those needs.
Key Responsibilities
- Develop and implement strategies to engage customers and drive sales.
- Provide exceptional customer service through personalized interactions and product recommendations.
- Work closely with the store team to maintain a welcoming, clean, and organized store environment.
Requirements
- Proven experience in sales or customer-facing roles.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Familiarity with our products and services, including course and equipment sales.
Benefits
- Special pricing on swim lessons, scuba classes, and dive gear.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
Estimated Salary: $55,000 - $70,000 per year
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