Customer Service Advocate

23 hours ago


Omaha, Nebraska, United States EMS Inc. Full time
Job Overview

We are seeking a talented Customer Service Advocate to join our fast-paced customer service team at EMS, Inc. Our goal is to provide world-class service to our clients and their customers.

Salary and Benefits

The estimated annual salary for this role is $40,000 - $55,000 depending on experience and qualifications.

Job Responsibilities

As a Customer Service Advocate, you will be responsible for answering inbound customer calls, emails, and chat inquiries in a timely and productive manner. You will also maintain strong relationships with clients and communicate effectively regarding account procedures and managing priorities.

Required Skills and Qualifications
  • Above-average customer service skills
  • Strong written and verbal communication skills
  • Friendly and energetic attitude
  • Computer knowledge and internet skills
Benefits
  • Paid on-the-job training
  • Medical, dental, vision, and life insurance benefits
  • Casual dress attire
  • Individual work spaces
  • Free parking
Company Overview

EMS, Inc. is a full-service contact center providing superior outsourced customer support. We pride ourselves in going above and beyond to ensure our clients receive world-class service.



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