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EFL Accounts Coordinator, Orthotics, Full Time, Days

2 months ago


Greenville, South Carolina, United States Prisma Health Full time

Job Summary

As a key member of the Prisma Health team, the EFL Accounts Coordinator, Orthotics, Full Time, Days will play a critical role in ensuring the accurate and timely billing of claims and compliance functions at multiple locations. This position will serve as a liaison between clinical staff, support staff, and patients, coordinating patient account staff accountabilities and responsibilities.

Key Responsibilities

  • Coordinate all Durable Medical Equipment/Orthotics billing activities, including collecting and processing patient demographic and insurance documentation, obtaining accurate clinical documentation and authorization required by individual insurance companies, and efficient billing practices to ensure that claims are accurate and timely.
  • Coordinate monthly Durable Medical Equipment/Orthotic A/R reports to identify billing problems, investigate and resolve issues related to billing.
  • Coordinate training and education of Account Specialists and other billing support staff to ensure that all duties can be completed accurately and timely.
  • Coordinate timely collection of physician prescriptions and medical documentation for billing purposes.
  • Coordinate counseling to patients advising them of their financial responsibility and obtain credit agreements for outstanding balances. Apply payments and adjustments to patient accounts, process deposits and maintain accurate records of all cash received in a timely manner and in accordance with Prisma Health policies.
  • Maintain accurate and complete patient files, ensuring that they are in compliance with Prisma Health policies, HIPAA guidelines, JCAHO requirements, governmental requirements, and any other pertinent regulatory organization requirements.
  • Report Time and Attendance employee hours to Payroll Department as needed.

Supervisory/Management Responsibilities

This is a non-management job that reports to a supervisor, manager, director or executive.

Requirements

  • Education - High School diploma or equivalent, Healthcare related certification preferred
  • Experience - 3 years Durable Medical Equipment/Orthotic billing, and Accounts Receivable processes and procedures specific to Orthotics & DME
  • Basic computer skills
  • Knowledge of office equipment
  • Proficient computer skills (word processing, spreadsheets, database)
  • Data entry
  • Mathematical skills

Work Environment

This role is a full-time position working days in a healthcare setting.