Patient Services Representative

3 weeks ago

St Paul, United States Twin Cities Pain Clinic Full time
Position Title: Patient Services Representative

Supervisor: Patient Services Manager

FLSA Status: Non-Exempt

Mission:

To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness.

Values:

Innovation

Integrity

Patient Experience

Teamwork

Patient Services Representative Job Summary:

The Patient Services Representative coordinates, oversees, and/or performs a wide variety of clinical and program support activities including scheduling appointments and taking payments. The Patient Services Representative task list includes, but is not limited to:
  • Responsible for answering calls (new patients, current patients, referring healthcare providers, etc.) regarding clinic operations and either handle or direct caller to the appropriate individual.
  • Schedules clinic appointments and enters information into a computerized schedule.
  • Collects payments, copays and deposits from patients at point of check in.
  • Updates patient information in practice management software.
  • Verifies insurance benefits and assists with patient insurance correspondence.
  • Gathers, enters, and/or updates data to maintain clinic records and databases in an efficient, organized and confidential manner; establishes and maintains files and records for the clinic.
  • Resolves scheduling conflicts and maintains clinic patient flow.
  • Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential.
  • Performs miscellaneous job-related duties and tasks as assigned.
Supervisory Responsibility:
  • This position has no supervisory responsibilities.
Patient Service Representative Qualifications:
  • High School Diploma or GED required. Post-secondary education strongly preferred.
  • Minimum of one year of experience in a customer service role required.
  • Experience in a healthcare or insurance environment preferred.
Skills & Abilities:
  • Good writing, analytical, and problem-solving skills.
  • Ability to effectively communicate and prioritize duties.
  • Ability to follow oral and written instructions.
  • Proven strong customer service and phone skills with an exceptional ability to listen.
  • Ability to operate standard office equipment.
  • Strong computer skills.
  • Ability to work well whether independently or as part of a team.
  • Knowledge of principles and practices of basic office management and organization.
Work Environment:

While performing the duties of this job, the employee regularly works in a clinic setting located in Woodbury.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Employee must be able to sit for at least 80% of time and stand for up to 20% of time. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Patient Service Representative Compensation & Work Schedule:
  • Full-time: 40 hours/week
  • Non-Exempt
  • Day Shift: Monday - Friday 8:30AM-5:00PM
  • No evenings or weekends
A competitive benefits package including:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance

All offers of employment at Twin Cities Pain Clinic are contingent upon clear results of a thorough background check. Offers of employment for all patient-facing positions are also contingent upon clear results of a drug screening.

*No phone calls or staffing agencies, please.

JOB CODE: 1000069

  • Patient Service Representative

    2 months ago

    St Paul, United States Northwest Respiratory Services Full time

    Job DetailsJob Location01 Eagan - Eagan, MNPosition TypeFull TimeSalary Range$19.00 - $21.00 HourlyJob ShiftDayJob CategoryCustomer ServiceDescriptionNorthwest Respiratory Services seeks a Patient Service Representative for our inbound call center in Eagan, Minnesota servicing customers over the phone. Northwest Respiratory Services is a leading provider of...

  • Patient Service Representative

    2 months ago

    St Paul, United States Northwest Respiratory Services Full time

    Job DetailsJob Location 01 Eagan - Eagan, MN Position Type Full Time Salary Range $19.00 - $21.00 Hourly Job Shift Day Job Category Customer Service Description Northwest Respiratory Services seeks a Patient Service Representative for our inbound call center in Eagan, Minnesota servicing customers over the phone. Northwest Respiratory Services is a leading...

  • Patient Service Representative

    6 days ago

    St Paul, United States Retina Minnesota MSO, LLC Full time

    Retina Consultants of Minnesota (RCM) is seeking outgoing, patient focused individuals to work as a Patient Service Representative (PSR). If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to...

  • Patient Services Representative I

    3 weeks ago

    St Paul, United States ICONMA Full time

    Patient Services Representative I Location: Apple Valley, MNDuration: 3 monthsDescription:The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those...

  • Patient Services Representative I

    3 weeks ago

    St Paul, United States ICONMA Full time

    Patient Services Representative I Location: Apple Valley, MN Duration: 3 months Description: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those...

  • Patient Service Representative

    4 days ago

    St Paul, United States Retina Minnesota MSO, LLC Full time

    Retina Consultants of Minnesota (RCM) is seeking outgoing, patient focused individuals to work as a Patient Service Representative (PSR). If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to...

  • Patient Services Representative Float

    1 month ago

    St Paul, United States Advent Full time

    Job Type Part-time Description For the last 20 years, ADVENT has been blazing a new trail in the sleep and sinus world. We believe our patients and team come first and are passionate about improving health care and creating memorable experiences. You can be proud of the work you do and will be surrounded by a team that is positive and supportive. We...

  • Patient Services Representative

    2 months ago

    St Paul, United States Midwest Ear Nose & Throat Specialists Full time

    Do you want to share your passion for healthcare? Are you looking for your next challenge? Join us in partnering with our patients to improve well-being through comprehensive high-value healthcare. This is an amazing opportunity to contribute to a growing organization and utilize your skills in multiple specialty areas including ENT, Allergy & Asthma, and...

  • Patient Services Representative Float

    1 month ago

    St Paul, United States Advent Full time

    Job Type Part-timeDescriptionFor the last 20 years, ADVENT has been blazing a new trail in the sleep and sinus world. We believe our patients and team come first and are passionate about improving health care and creating memorable experiences. You can be proud of the work you do and will be surrounded by a team that is positive and supportive. We encourage...

  • Client and Patient Service Representative

    4 days ago

    St Paul, United States Summit Orthopedics Full time

    At Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive.Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their...

  • Phlebotomist Patient Services Representative

    1 week ago

    St Paul, United States Global Technical Talent Full time

    Phlebotomist Patient Services Representative (Traveler) Contract Duration 3 Months Pay range - $28 to 30/hr Job Description: The Phlebotomist Patient Services Representative represents the face of our company to patients who come in, both as part of their health routine and for insights into life-defining health decisions. The PSR draws quality blood...

  • Client and Patient Service Representative

    3 days ago

    St Paul, United States Summit Orthopedics Full time

    At Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive.Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their...

  • Client and Patient Service Representative

    2 months ago

    St. Paul, United States Summit Orthopedics Full time

    Description At Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive. Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of...

  • MOH Client and Patient Service Representative

    1 month ago

    St Paul, United States Summit Orthopedics Full time

    At Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive.Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of purpose in their...

  • MOH Client and Patient Service Representative

    3 weeks ago

    St. Paul, United States Summit Orthopedics Full time

    Description At Minnesota Occupational Health (MOH) our mission in treating and managing work injuries is to help injured workers remain mobile, active and productive. Be part of an organization that offers an exciting, dynamic, fast-paced environment with a patient mix that changes day to day and Staff members feel respected and find a strong sense of...

  • Patient Services Representative

    4 days ago

    St Paul, United States Infinite Health Collaborative (iHealth) Full time

    Description The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a full-time position working Monday-Friday 7:30-4:00pm out of our St. Paul & Woodbury locations A $1,500.00 sign-on bonus will be offered, payable on...

  • Patient Service Representative

    4 months ago

    St Louis, United States BJC HealthCare Full time

    The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Patient, Patient Services, Service, Switchboard Operator, Board Operator, Retail, Healthcare

  • Patient Services Representative

    3 weeks ago

    St Paul, United States Vascular & Interventional Experts Full time

    The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner.This is a full-time position working M-F from 8:00 AM - 5:00 PM out of our Woodbury & Edina clinics.Vascular & Interventional Experts is an operating division of Infinite Health Collaborative...

  • Patient Services Representative

    3 days ago

    St Paul, United States Twin Cities Orthopedics Full time

    The Patient Services Representative will professionally and courteously greet all patients that make contact with the clinic.This is a part-time position working M-F between the hours of 6:00 am - 7:00 pm out of our Woodbury, Stillwater, and Vadnais Heights location.A $1,500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment....

  • Patient Services Representative

    3 months ago

    St. Paul, United States i-Health Full time

    Description The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. This is a full-time position working Monday-Friday 7:30-4:00pm out of our St. Paul & Woodbury locations A $1,500.00 sign-on bonus will be offered, payable on...