Patient Service Representative

2 weeks ago


Saint Clair Shores, Michigan, United States Community Care Partners Full time
Job Title: Patient Service Representative

At Community Care Partners, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional customer service to our patients and their families.

Key Responsibilities:
  • Customer Service: Provide warm and welcoming interactions with patients, families, and healthcare providers, ensuring a positive experience at every touchpoint.
  • Registration and Scheduling: Accurately collect and verify patient information, prepare registration forms, and coordinate appointments with healthcare providers.
  • Financial Transactions: Collect and process patient payments, including copays and outstanding balances, while maintaining confidentiality and adhering to financial policies.
  • Medical Records: Maintain accurate and up-to-date medical records, ensuring seamless communication with healthcare providers and staff.
  • Communication: Effectively communicate with patients, families, and healthcare providers, both in person and over the phone, to ensure timely and efficient care.
Requirements and Qualifications:
  • Education: High school graduate or equivalent required.
  • Experience: Minimum one year of customer service experience preferred.

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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