Patient Representative

5 days ago


New Paltz, New York, United States Sun River Health Full time
Job Title: Patient Representative

Sun River Health is seeking a part-time Patient Representative to support our New Paltz, Walden, and Goshen sites. The ideal candidate will provide patient-centered care and facilitate access to services in a pleasant, knowledgeable, and efficient manner.

Key Responsibilities:
  • Assist with daily reception activities and ensure all processes needed for patient services are initiated.
  • Communicate effectively with team members and patients regarding all aspects of service.
  • Responsible for telephone and mail contact with patients.
  • Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
  • Distribute materials to patients, including patient satisfaction cards, patient rights, and other appropriate materials.
  • Verify all insurance and set fees based on the sliding scale fee.
Requirements:
  • High School diploma/GED
  • 2-4 years of work-related experience
  • Preferred language: Bilingual in both English and Spanish (orally and written)
Work Environment:

Sun River Health is a network of 43 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually.

About Us:

Sun River Health is committed to delivering high-quality, affordable care to those who need it most. Our mission is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.



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