Patient Services Representative

6 hours ago


New York, New York, United States RWJBarnabas Health Full time
Job Title: Patient Services Representative

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at RWJBarnabas Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical practice.

Key Responsibilities:
  • Perform patient check-in and check-out functions, ensuring accurate and efficient processing of patient information.
  • Answer routine questions in person and over the telephone, providing exceptional customer service and support to patients and families.
  • Perform basic clerical functions, including copying, scanning, faxing, sorting, and distributing mail, as well as creating and maintaining health record information.
  • Coordinate with insurance providers and handle pre-authorizations and certifications as necessary.
Requirements:
  • High School Diploma or General Education Degree (GED)
  • Relevant experience and/or training, or equivalent combination of education and experience
  • Demonstrates a clear understanding of the importance of patient satisfaction and safety
  • Strong oral and written communication skills
  • Attention to accuracy and detail
  • Able to multitask and work under pressure
  • Ability to work independently and in a team environment
Preferred Qualifications:
  • Associates Degree or Bachelor's Degree
  • Previous medical receptionist experience or background in general office
  • Knowledge of medical terminology and electronic medical record (EMR) systems
Work Schedule:

Monday-Friday, 7:30AM-4:00PM, with 2 Saturdays per month, 7:30AM-2:00PM.

This is a full-time, 40-hour per week position.

We offer a comprehensive benefits package, including paid time off, medical and prescription drug insurance, dental and vision insurance, retirement plans, short and long-term disability, life and accidental death insurance, tuition reimbursement, health care/dependent care flexible spending accounts, wellness programs, and voluntary benefits.

RWJBarnabas Health is an Equal Opportunity Employer.



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