Patient Services Representative
6 hours ago
We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at RWJBarnabas Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical practice.
Key Responsibilities:- Perform patient check-in and check-out functions, ensuring accurate and efficient processing of patient information.
- Answer routine questions in person and over the telephone, providing exceptional customer service and support to patients and families.
- Perform basic clerical functions, including copying, scanning, faxing, sorting, and distributing mail, as well as creating and maintaining health record information.
- Coordinate with insurance providers and handle pre-authorizations and certifications as necessary.
- High School Diploma or General Education Degree (GED)
- Relevant experience and/or training, or equivalent combination of education and experience
- Demonstrates a clear understanding of the importance of patient satisfaction and safety
- Strong oral and written communication skills
- Attention to accuracy and detail
- Able to multitask and work under pressure
- Ability to work independently and in a team environment
- Associates Degree or Bachelor's Degree
- Previous medical receptionist experience or background in general office
- Knowledge of medical terminology and electronic medical record (EMR) systems
Monday-Friday, 7:30AM-4:00PM, with 2 Saturdays per month, 7:30AM-2:00PM.
This is a full-time, 40-hour per week position.
We offer a comprehensive benefits package, including paid time off, medical and prescription drug insurance, dental and vision insurance, retirement plans, short and long-term disability, life and accidental death insurance, tuition reimbursement, health care/dependent care flexible spending accounts, wellness programs, and voluntary benefits.
RWJBarnabas Health is an Equal Opportunity Employer.
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