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Patient Access Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at RWJBarnabas Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients in our Emergency Department.
Key Responsibilities:- Interview patients and/or family members to complete registration
- Obtain and verify demographic and financial information, including ID and insurance cards
- Accurately complete the Medicare Secondary Payer questionnaire (MSP)
- Answer department phones and relay messages
- Collect deposits, deductibles, and co-pays to meet cash targets
- Maintain productivity and accuracy standards
- Obtain Advance Medical Directive information
- Adhere to patient rights and confidentiality
- High School Diploma or GED
- Prior experience in hospital Patient Access/Registration and EPIC preferred
- Knowledge of medical terminology and insurance
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits
- Discounts through our Partners
RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.