Hotel Guest Services Coordinator

3 days ago


Toulouges, Occitanie, United States Extended Stay 87th St. Full time
Job Description

We are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Extended Stay America - Kansas City - Lenexa - 87th St. As a Front Desk Agent, you will be responsible for greeting and registering guests, providing outstanding guest service, and settling guest accounts upon completion of their stay.

Primary Responsibilities:

  • Register guests, make and modify reservations, and provide hotel operator and concierge duties.
  • Ensure accurate record-keeping, maintain confidentiality, and adhere to hotel standards.
  • Handle requests for information, mail, and messages in an efficient and courteous manner.
  • Maintain regular attendance, follow Aimbridge Hospitality policies and procedures, and contribute to a positive work environment.
  • Be aware of all rates, packages, and special promotions; familiarize yourself with all in-house groups and closed-out dates.
About Us

Aimbridge Hospitality is a leading hotel management company with over 1,550 hotels worldwide. Our associates enjoy a dynamic work environment, opportunities for advancement, and a comprehensive benefits package.

Estimated Salary: $50,000 - $65,000 per year, based on national averages and may vary based on location and employer.

Requirements

To succeed in this role, you should possess excellent communication skills, basic math skills, and the ability to multitask in a fast-paced environment. Previous experience in a hotel or customer-facing role is preferred but not required.



  • Toulouges, Occitanie, United States Extended Stay 87th St. Full time

    About the JobWe're looking for a highly motivated Hotel Guest Service Representative to join our team at Extended Stay America - Kansas City - Lenexa - 87th St.Key Responsibilities:Deliver exceptional guest experiences, ensuring a smooth and enjoyable stay for all visitors.Effectively manage front desk operations, including registration, reservation...


  • Toulouges, Occitanie, United States Homewood Suites by Hilton Kansas CityOverland Park Full time

    Are you looking for a challenging and rewarding role in the hospitality industry? Do you have a passion for delivering exceptional customer service and ensuring every guest has a memorable stay? If so, we want to hear from you!About the JobThe Hotel Operations Coordinator will work Friday and Saturday nights at Homewood Suites by Hilton Kansas City/Overland...


  • Toulouges, Occitanie, United States Hampton Inn Kansas CityOverland Park Full time

    About UsAt Hampton Inn Kansas City/Overland Park, we're committed to providing our guests with exceptional experiences. We're seeking a detail-oriented and customer-focused individual to join our team as a Hotel Breakfast Attendant.Salary Range: $16 - $17 per hourResponsibilities:Breakfast Setup and Maintenance: Ensure the breakfast buffet is set up and...


  • Toulouges, Occitanie, United States Marriott International Inc Full time

    Job Summary: We are seeking a skilled Guest Arrival Expert to join our team at Marriott International Inc. This role involves delivering exceptional guest experiences from arrival to departure. If you have a passion for hospitality and customer service, we encourage you to apply.About the Position:">This role requires strong communication and interpersonal...


  • Toulouges, Occitanie, United States Homewood Suites by Hilton Kansas CityOverland Park Full time

    Homewood Suites by Hilton Kansas City/Overland Park seeks an exceptional Operations Director to lead the hotel's daily operations and drive success.About This OpportunityThis role offers a competitive estimated salary of $85,000 - $110,000 per year, commensurate with experience and qualifications. As a key member of our team, you will be responsible for...


  • Toulouges, Occitanie, United States Drury Hotels Company, LLC Full time

    Unlock Your Potential as a Kickback Host at Drury HotelsWe're seeking an energetic and customer-focused individual to join our team as a Kickback Host. If you're passionate about delivering exceptional guest experiences, we'd love to hear from you!About the Role:This is a fantastic opportunity to grow your hospitality skills while making our complimentary...


  • Toulouges, Occitanie, United States Drury Hotels Full time

    Overview of the RoleWe are seeking a skilled Event Coordinator Host to join our team at Drury Hotels. In this role, you will be responsible for creating exceptional guest experiences by overseeing the Kickback event and ensuring seamless interactions between guests and team members.


  • Toulouges, Occitanie, United States Extended Stay 87th St. Full time

    About the JobWe are looking for a dedicated individual to join our team as a Front Desk Agent. This role involves providing exceptional customer service, responding to inquiries, and resolving issues efficiently.Key ResponsibilitiesRegistration and Guest ServiceInformation Provision and Resolution of IssuesCheck-in and Check-out ProceduresMaintenance of...


  • Toulouges, Occitanie, United States Dave & Buster Full time

    About the RoleWe are looking for a Game Experience Manager to lead our team at Dave & Buster's. As a Game Experience Manager, you will be responsible for ensuring that our guests have an exceptional experience through the best combination of food, drinks, and games.Main ResponsibilitiesLead a team of hosts and hostesses to ensure a seamless guest...


  • Toulouges, Occitanie, United States Marriott Kansas City Overland Park Full time

    Overview of the RoleWe are seeking a skilled and friendly Front Desk Agent to join our team at Marriott Kansas City Overland Park. The ideal candidate will have a passion for delivering exceptional guest experiences and possess excellent communication skills.Key ResponsibilitiesGreet and welcome guests with a warm and friendly attitude, creating a positive...


  • Toulouges, Occitanie, United States Marriott Kansas City Overland Park Full time

    **Job Title:** Customer Service RepresentativeThe estimated salary for this role is $40,000 - $50,000 per year.Company OverviewThe Marriott Kansas City Overland Park presents an exciting opportunity to work with a renowned hospitality brand. As a customer service representative, you will be at the forefront of creating exceptional guest experiences in a...


  • Toulouges, Occitanie, United States Extended Stay 87th St. Full time

    Customer Service Agent Job DescriptionWe're seeking a dedicated Customer Service Agent to join our team at Extended Stay America - Kansas City - Lenexa - 87th St.Job Summary:Provide exceptional customer service, ensuring a welcoming and comfortable stay for all guests.Effectively manage front desk operations, including registration, reservation management,...


  • Toulouges, Occitanie, United States Marriott International Inc Full time

    About the PositionThe Guest Experience Expert role is a fantastic opportunity for individuals who thrive in fast-paced environments and enjoy making a positive impact on people's lives.Key ResponsibilitiesCreate a warm and welcoming atmosphere for guests, ensuring their stay with us is enjoyable and stress-freeProcess transactions and complete reports...


  • Toulouges, Occitanie, United States Extended Stay 87th St. Full time

    Job DescriptionWe are seeking a highly motivated individual to fill the role of Front Desk Agent at Extended Stay America - Kansas City - Lenexa - 87th St. This position involves providing top-notch customer service, responding to inquiries, and resolving issues efficiently.Main ResponsibilitiesWelcoming and Registering GuestsProviding Accurate Information...


  • Toulouges, Occitanie, United States Extended Stay 87th St. Full time

    Job OverviewWe are seeking a detail-oriented and customer-focused Front Desk Agent to join our team at Extended Stay America - Kansas City - Lenexa - 87th St. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable.Responsibilities:Greet and welcome guests upon arrival,...


  • Toulouges, Occitanie, United States Extended Stay 87th St. Full time

    About the RoleWe are looking for a motivated and organized individual to join our team as a Front Desk Agent at Extended Stay America - Kansas City - Lenexa - 87th St. As a key member of our front office team, you will play a critical role in delivering exceptional guest experiences and driving hotel revenue.Key Responsibilities:Provide top-notch customer...


  • Toulouges, Occitanie, United States Homewood Suites by Hilton Kansas CityOverland Park Full time

    We are seeking a motivated and organized Overnight Hospitality Associate to join our team at Homewood Suites by Hilton Kansas City/Overland Park. As an Overnight Hospitality Associate, you will work every Friday and Saturday night from 11pm-7am, providing exceptional customer service, completing various administrative tasks, and ensuring the smooth operation...


  • Toulouges, Occitanie, United States Extended Stay 87th St. Full time

    Job DescriptionWe are seeking a skilled Front Desk Professional to join our team at Extended Stay America - Kansas City - Lenexa - 87th St.Job Summary:Provide exceptional guest service, ensuring a welcoming and comfortable stay for all guests.Register guests, make and modify reservations, and handle hotel operations with efficiency and accuracy.Maintain high...


  • Toulouges, Occitanie, United States Morgan Hunter Full time

    About the RoleMorgan Hunter is seeking an experienced Administrative Manager to oversee the day-to-day operations of our Kansas City office. As a key member of our team, you will be responsible for ensuring a seamless experience for employees and guests.Key Responsibilities:Manage and mentor the Receptionist/Front Office Coordinator, providing direction,...


  • Toulouges, Occitanie, United States Drury Hotels Full time

    OverviewAt Drury Hotels, we're dedicated to providing our guests with exceptional experiences. Our goal is to create a welcoming atmosphere that makes every guest feel at home.