Operations Director for Hotel Excellence

2 weeks ago


Toulouges, Occitanie, United States Homewood Suites by Hilton Kansas CityOverland Park Full time

Homewood Suites by Hilton Kansas City/Overland Park seeks an exceptional Operations Director to lead the hotel's daily operations and drive success.

About This Opportunity

This role offers a competitive estimated salary of $85,000 - $110,000 per year, commensurate with experience and qualifications. As a key member of our team, you will be responsible for overseeing day-to-day hotel operations, designing strategic plans for growth, and maintaining budgets to optimize expenses.

Key Responsibilities:
  • Oversee all aspects of hotel operations, ensuring smooth guest experiences and high-quality services.
  • Design and implement strategies to enhance hotel performance, increase revenue, and improve operational efficiency.
  • Maintain accurate budgets, track expenses, and identify opportunities for cost reduction.
  • Develop and execute policies, procedures, and processes to drive business excellence.
  • Foster a positive work environment, promoting employee productivity, development, and well-being.
  • Collaborate with departments to ensure seamless communication, coordination, and problem-solving.
  • Lead recruitment, training, and evaluation efforts to build a high-performing team.
  • Analyze financial performance, identifying areas for improvement and implementing corrective actions.
  • Prepare regular reports for upper management, highlighting key metrics and insights.
  • Ensure compliance with health and safety regulations, minimizing risks and protecting employees and guests.
Requirements:
  • Proven experience as a General Manager or similar executive role in the hospitality industry.
  • Expertise in planning, budgeting, and financial analysis.
  • Demonstrated knowledge of business functions (finance, HR, procurement, operations) and their applications.
  • Strong analytical, leadership, and communication skills.
  • Problem-solving aptitude and ability to adapt to changing circumstances.
  • Bachelor's degree (Preferred) and 1+ years of hotel experience (Preferred).

Why Join Our Team?

As a valued member of Homewood Suites by Hilton Kansas City/Overland Park, you will enjoy a dynamic work environment, collaborative culture, and opportunities for growth and professional development.



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