Hotel Guest Service Representative
3 weeks ago
We're looking for a highly motivated Hotel Guest Service Representative to join our team at Extended Stay America - Kansas City - Lenexa - 87th St.
Key Responsibilities:
- Deliver exceptional guest experiences, ensuring a smooth and enjoyable stay for all visitors.
- Effectively manage front desk operations, including registration, reservation management, and hotel services.
- Maintain accurate records, adhere to brand standards, and contribute to a positive work environment.
What We Offer:
- A competitive salary range of $45,000-$60,000 per annum, based on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
Requirements:
- A minimum of a High School diploma or equivalent required; college coursework in a related field is highly desirable.
- Prior experience in a hotel or related industry is preferred.
- Demonstrate strong communication skills, attention to detail, and the ability to multitask effectively.
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