Front Desk Support Specialist

3 days ago


Toulouges, Occitanie, United States Extended Stay 87th St. Full time
Job Overview

We are seeking a detail-oriented and customer-focused Front Desk Agent to join our team at Extended Stay America - Kansas City - Lenexa - 87th St. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable.

Responsibilities:

  • Greet and welcome guests upon arrival, handle check-ins and check-outs efficiently, and provide assistance with room assignments and amenities.
  • Manage front desk operations, including handling phone calls, responding to guest inquiries, and resolving any issues that may arise during their stay.
  • Maintain accurate records and perform tasks as needed, such as logging packages, mail, and messages.
  • Familiarize yourself with hotel policies, services, and local attractions to provide valuable recommendations to our guests.
  • Collaborate with other departments to ensure seamless communication and effective problem-solving.
About Us

As the global leader in third-party hotel management, Aimbridge Hospitality offers a unique opportunity to grow your career in the hospitality industry. Our associates enjoy a dynamic work environment, opportunities for advancement, and a comprehensive benefits package.

Estimated Salary: $40,000 - $55,000 per year, depending on experience and qualifications. This estimate is based on national averages and may vary based on location and employer.

Requirements

To succeed in this role, you should possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Previous experience in a hotel or customer-facing role is preferred but not required.

Aimbridge Hospitality is an equal-opportunity employer committed to diversity, equity, and inclusion. We celebrate individuality and strive to create a workplace where everyone feels valued and supported.



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