Customer Service Agent
3 weeks ago
We're seeking a dedicated Customer Service Agent to join our team at Extended Stay America - Kansas City - Lenexa - 87th St.
Job Summary:
- Provide exceptional customer service, ensuring a welcoming and comfortable stay for all guests.
- Effectively manage front desk operations, including registration, reservation management, and hotel services.
- Maintain accurate records, adhere to brand standards, and contribute to a positive work environment.
About the Role:
- This is an excellent opportunity for individuals who enjoy working in a fast-paced environment, providing top-notch customer service, and taking ownership of their work.
- The ideal candidate will possess excellent communication skills, be detail-oriented, and have the ability to multitask effectively.
Requirements:
- A minimum of a High School diploma or equivalent required; college coursework in a related field is highly desirable.
- Prior experience in a hotel or related industry is preferred.
- Demonstrate a positive and upbeat personality, with a genuine desire to deliver outstanding customer service.
- Showcase your problem-solving skills, attention to detail, and ability to work well under pressure.
Estimated Salary Range: $42,000-$58,000 per annum.
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