Community Manager

4 days ago

Phoenix, Arizona, United States Sparrow Partners Full time
Job Overview

Sparrow Partners is seeking a highly skilled Community Manager to oversee the daily operations of one of our 55+ Active Adult communities. As a key member of our team, you will be responsible for managing the community's overall performance, ensuring exceptional resident experiences, and driving business growth.

Key Responsibilities
  • Manage and lead all phases of on-site operations, including rent collection, budget management, community member communications, daily activities/events, and vendor management.
  • Develop and implement strategies to improve resident satisfaction, retention, and overall community experience.
  • Lead a team of community members, providing guidance, training, and support to ensure seamless operations.
  • Maintain high standards for community upkeep and address concerns promptly.
  • Monitor and analyze financial and operational performance, identifying areas for improvement and implementing corrective actions.
  • Utilize YARDI to track apartment availability, qualify prospects, and manage community member data.
  • Implement and execute our Lifestyle & Engagement program, centered around pillars such as physical wellness, mental stimulation, and social connections.
  • Ensure the community meets Sparrow Partners' standards for show quality through regular inspections and communication with the maintenance team.
  • Provide exceptional customer service, ensuring a memorable experience for all community members.
Requirements
  • A high school diploma and a valid driver's license.
  • Minimum of 5+ years of professional management experience, preferably in multifamily housing, Active Adult, or hospitality.
  • Experience in financial record-keeping and budget management.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Effective communication and conflict resolution skills.
  • Familiarity with Fair Housing, Americans with Disabilities Act, and other relevant laws and regulations.
  • A servant leader mindset and passion for making a positive impact on others' lives.
  • Reliable transportation and flexibility to work a regular Mon-Fri schedule, with occasional nights, weekends, and holidays.
About Sparrow Partners

Sparrow Partners is a leading developer of Active Adult 55+ communities and is committed to creating thriving communities that feel like home. We believe in the importance of community, connection, and personal growth, and we're dedicated to providing exceptional resident experiences.

We are an equal opportunity employer and welcome candidates from diverse backgrounds. If you're passionate about community development and resident experience, we encourage you to apply.

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