Community Manager

2 weeks ago


Phoenix, Arizona, United States Bryten Real Estate Partners Full time
Job Summary

Bryten Real Estate Partners is seeking a highly motivated and experienced Community Manager to join our team. As a Community Manager, you will be responsible for the daily operations of our community, including managing the property team, maintaining an engaging and motivating presence, and ensuring the overall success of the property.

Key Responsibilities
  • Manage and lead the property team in daily operations, maintaining an engaging and motivating presence.
  • Establish and maintain maintenance and team schedules, holding each accountable for performance.
  • Effectively coach the team, guiding and developing to create an inclusive workplace.
  • Manage budget, accounts, rent collections, and tenant notices, utilizing software to ensure accuracy and timeliness.
  • Review processed applications, background and credit checks, ensuring all processes and procedures were followed.
  • Responsible for administrative tasks, including conducting file audits to ensure compliance and filing taxes.
  • Report any problems or issues of an escalated nature to the Asset Director.
  • Prepare client reporting for review by Asset Director, ensuring all supporting documentation is gathered for regular client meetings.
  • Effectively and timely communicate any variance, concerns, and positive impact in property operations, taking a solution-driven approach to ensure goals and initiatives are met.
  • Enforce company policies and procedures for compliance documentation regarding new leases and recertification of existing residents.
  • Greet residents, applicants, and all others courteously and respectfully.
  • Timely respond, address, and resolve residents' questions, concerns, and complaints promptly.
  • Inspect property conditions and coordinate maintenance activities, ensuring community and buildings are compliant with local, state, and federal regulations.
  • Investigate complaints and resolve conflicts.
  • Secure property and implement safety precautions, responding to emergencies and completing all documentation.
  • Ensure compliance of all work-related activities in a fair, ethical, and consistent manner.
Requirements
  • High energy and positive attitude to contribute to an awesome atmosphere.
  • Financial skills and background to manage the property budget, accounts, and rent collections.
  • Present a positive and professional image, supporting a strong leadership orientation.
  • Great customer service with excellent communication skills from relatable experience in property management or hospitality.
  • 2+ years of multi-family leasing management experience required, with multiple years of leasing experience.
  • High School diploma or equivalent required; bachelor's degree in business or related field preferred.
  • Strong administrative and organizational skills with excellence in time management.
  • Superb scheduling and prioritizing skills to coordinate work with vendors and contractors for property projects.
  • Ability to effectively and professionally help and support the property team members in daily procedures and processes.
  • Strong computer skills, including working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required; Property Management Software database experience preferred.
  • Bilingual preferred but not required.
  • Must have a valid driver's license, current automobile insurance, and reliable transportation.
  • Background and credit check, pre-employment drug screening, and employment verification required.

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