Sales Support Specialist

2 weeks ago


Mishawaka, Indiana, United States Springhill Suites Mishawaka-Un Full time

Position Overview:
As a vital member of the sales team, the Sales Coordinator plays a crucial role in ensuring guest satisfaction and smooth operations. This position involves supporting the Director of Sales, Sales Managers, and Catering Manager through various administrative and clerical tasks, while also engaging in light sales activities for small groups and events.

Key Responsibilities:

  • Provide exceptional service to guests and associates, maintaining a friendly and professional demeanor at all times.
  • Assist in managing sales files and documentation, ensuring they are organized and compliant with company standards.
  • Handle incoming inquiries via phone, qualifying calls and responding in a timely and professional manner.
  • Prepare sales contracts, correspondence, and reports as required by the sales team.
  • Maintain accurate records of leads and sales statistics to support strategic sales initiatives.
  • Collaborate with management on creative projects, including proposals and marketing materials.
  • Support the planning and execution of small meetings and events, ensuring all details are confirmed and communicated effectively.
  • Monitor and order office supplies and sales collateral to maintain adequate stock levels.
  • Attend sales meetings, taking minutes and distributing them to relevant parties.

Qualifications:

  • High School diploma or equivalent; college coursework in a related field is preferred.
  • Experience in hospitality or a related industry is advantageous.
  • Typing speed of at least 55 words per minute.
  • Proficiency in Microsoft operating systems and sales management software.
  • Strong communication skills, with the ability to convey information clearly and effectively.
  • Ability to handle multiple tasks in a fast-paced environment while maintaining composure.
  • Basic understanding of financial information and data analysis.

Company Overview:
SpringHill Suites Mishawaka-Un is a premier hotel offering spacious accommodations and exceptional amenities. We pride ourselves on providing a welcoming atmosphere for our guests, ensuring their needs are met with the highest standards of service.

Benefits:
We offer a competitive benefits package, including medical, dental, and vision coverage, as well as paid time off and a 401k retirement plan.



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