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Account Manager

2 months ago

San Antonio, Texas, United States Esri Full time
About the Role

We are seeking a highly skilled and experienced professional to join our Commercial Health account team at Esri. As an Account Manager, you will play a critical role in building relationships with our customers, identifying and implementing location strategies that drive business growth, and leveraging our GIS technology to solve complex challenges in the healthcare industry.

Key Responsibilities
  • Build Relationships: Develop and maintain strong relationships with our customers, understanding their business needs and challenges, and identifying opportunities to leverage our technology to drive growth and success.
  • Understand Our Customers: Demonstrate a deep understanding of the healthcare industry, including industry trends, challenges, and opportunities, and use this knowledge to develop effective location strategies that meet our customers' needs.
  • Learn and Grow: Stay up-to-date with the latest developments in GIS technology and the healthcare industry, and use this knowledge to continuously improve our solutions and services.
  • Deliver Results: Successfully execute sales processes, negotiate and close deals, and deliver results that meet or exceed our customers' expectations.
  • Collaborate with Others: Work closely with our teams across Esri to define and execute account strategies, and leverage your domain knowledge to drive business growth and success.
Requirements
  • 3+ years of enterprise sales and/or relevant consulting or program management experience
  • Experience creating partnerships and establishing yourself as a trusted advisor with customers
  • Understanding of account management, account planning, and opportunity strategy creation
  • Demonstrated knowledge of the healthcare industry, new technology trends, and the ability to translate this into solutions for customers
  • Able to negotiate, present, and support visual storytelling across all levels of an organization
  • Ability to travel domestically or internationally 25-50%
  • Bachelor's or master's in GIS, business administration, or a related field, or equivalent work experience
Recommended Qualifications
  • Understanding of GIS, Esri technology, and the healthcare industry as they relate to one another
  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
  • Experience managing the sales life cycle
  • Knowledge of industry fiscal year, budgeting, and procurement cycles
About Esri

At Esri, we are committed to our customers and their success. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work.