Account Manager

11 hours ago


San Antonio, Texas, United States Marsh McLennan Agency Full time
Account Manager Job Description

At Marsh McLennan Agency, we are seeking a highly skilled and detail-oriented Account Manager to join our team. As an Account Manager, you will be responsible for providing exceptional client service, managing client relationships, and ensuring the successful implementation of employee benefits programs.

Key Responsibilities:
  • Client Service: Provide timely and effective support to clients, including responding to inquiries, resolving issues, and communicating benefits information.
  • Benefits Administration: Manage client benefits programs, including enrollment, billing, and claims administration.
  • Marketing and Communications: Develop and implement marketing strategies to promote client benefits programs and communicate with clients through various channels.
  • Reporting and Analytics: Analyze data and provide insights to clients on their benefits programs, including enrollment trends, claims activity, and cost management.
  • Compliance and Regulatory: Ensure compliance with regulatory requirements and industry standards, including ERISA, HIPAA, and COBRA.
Requirements:
  • Education: College degree preferred.
  • Experience: 24-36 months of experience in an Assistant Account Manager role or equivalent industry experience.
  • Skills: Strong communication and interpersonal skills, ability to multitask and prioritize work, proficiency in Microsoft Office and benefits administration software.
  • Certifications: GBA certification a plus.

We offer a competitive salary and comprehensive benefits package, including health and welfare, tuition assistance, 401K, and employee assistance program. If you are a motivated and detail-oriented individual with a passion for client service, we encourage you to apply.


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