Patient Services Coordinator

2 weeks ago

Austin, Texas, United States Daniel J. Leeman Full time

Join Our Growing Team:
The practice of Dr. Daniel J Leeman MD is expanding and is in search of a dedicated individual to serve as the first point of contact for our patients, ensuring they feel valued and welcomed.


Our Values Matter:
We believe that our culture is crucial, and we want to determine if you align with our values as much as we align with yours. Please consider the following traits we cherish:

  • Commitment to Excellence:
    You consistently strive to exceed expectations and tackle challenges head-on. Your reliability is evident to those around you.
  • Patient-Centric Attitude:
    Your passion for healthcare drives you to share knowledge that benefits patients. You possess empathy and maintain a positive demeanor, guiding patients through their experiences.
  • Interpersonal Skills:
    You connect effortlessly with others, quickly grasping what matters to them. Your ability to understand individual stories enhances your interactions.
  • Team Loyalty:
    You recognize the significance of your role and the impact it has on others. You focus on supporting your colleagues and expect mutual support in return.

Key Responsibilities:
As a Patient Services Coordinator, you will:

  • Go above and beyond to deliver an exceptional patient experience.
  • Accurately verify and communicate patient benefits.
  • Manage patient check-in and check-out processes.
  • Handle copayments, deductibles, and outstanding balances.
  • Answer phone calls with a friendly demeanor and efficiently schedule appointments.
  • Actively listen to and address patient concerns.
  • Provide comfort to patients by anticipating their anxieties and responding effectively.

Language Skills:
Fluency in Spanish is preferred.

We look forward to discussing this opportunity with you.

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