Bilingual Insurance Customer Service Representative

1 week ago


Norfolk, Nebraska, United States Jay Wolfe - State Farm Agency Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Licensed Insurance Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.

Key Responsibilities:

  • Establish and maintain strong customer relationships, providing prompt and accurate service to meet their needs.
  • Utilize a customer-focused approach to educate customers about insurance options, ensuring they have a clear understanding of their coverage and benefits.
  • Work collaboratively with the team to achieve sales and customer service goals, while maintaining a strong work ethic and commitment to excellence.

Requirements:

  • Bilingual English/Spanish language proficiency (required)
  • Active Property and Casualty license (required)
  • Excellent interpersonal, communication, and organizational skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Self-motivated and proactive in problem-solving

What We Offer:

  • Competitive salary and bonus structure
  • Paid time off and vacation days
  • Opportunities for growth and advancement within our agency

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your resume for consideration.



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