Customer Experience Coordinator
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.
Key Responsibilities- Customer Experience: Create a positive internal and external customer experience, promote a culture of honesty and integrity, and maintain confidentiality.
- Team Leadership: Take an active role in training and mentoring Associates on front-end principles, train and coach Associates on personalizing the customer experience, and assign registers and support POS coverage needs.
- Store Operations: Ensure Associates execute tasks and activities according to store plan, prioritize as needed, and communicate accurately and effectively with management and Associates.
- Availability: Available to work a flexible schedule, including nights and weekends.
- Skills: Strong understanding of merchandising techniques, capable of multi-tasking, strong communication and organizational skills, and attention to detail.
- Experience: 1 year retail experience and 6 months of leadership experience.
We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.
This position has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At TJ Maxx, we value diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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