Bilingual Auto Liability Claims Specialist

4 weeks ago

Richardson, Texas, United States Lonestar Full time
Job Summary

We are seeking an experienced Bilingual Auto Liability Claims Specialist to join our team in Richardson. The ideal candidate will have a minimum of 3 years of auto liability/PD claims insurance experience and be bilingual in Spanish.


Key Responsibilities
  • Conduct thorough investigations and keep accurate documentation of file activity on each claim assigned.
  • Honor/decline/negotiate first and third-party liability claims upon completion of coverage/policy investigation and analysis of damages and liability.
  • Work directly with internal and external customers to develop evidence and establish facts on assigned claims.
  • Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims.
  • Prepare and present claim evaluations for the appropriate settlement authority.
  • Notify the Underwriting Department of any adverse information uncovered in the course of the investigation.
  • Familiarity with unfair claim practices in states where doing business.
  • Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service.
  • Provide customer service both to internal and external customers.

Requirements
  • Bilingual in Spanish is required.
  • Minimum of 3 years previous auto liability/PD claims insurance or other auto related experience.
  • Non-Standard insurance experience a plus.
  • Texas Licensed Adjuster - All Lines is required (Multi-State licensing is preferred).
  • Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills.
  • Strong skills in the areas of verbal and written communication with an ability to develop and maintain positive customer, co-worker, management and third-party relationships.
  • Experience in an automated claims processing work environment.
  • Knowledge of fraud reduction practices.
  • General working knowledge of policies, file procedures, state rules and regulations.
  • Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster.

Benefits
  • Competitive Salaries.
  • Flexible Work Schedules.
  • Commitment to your Training & Development.
  • Medical and Dental.
  • Telemedicine Benefit.
  • 401k with a generous company match.
  • Paid Time Off and Paid Holidays.
  • Tuition Reimbursement Training Programs.
  • Wellness Program.
  • Fun company sponsored events.

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