Bilingual Customer Support Specialist
4 weeks ago
ReqRoute Inc is seeking a highly skilled Bilingual Customer Support Specialist to join our team. As a key member of our collections team, you will be responsible for resolving delinquent borrower issues through outbound and inbound calls. Your goal will be to find solutions to bring borrowers' loans to a current status, process payments for past due payments, and maintain daily, weekly, and monthly collection and metric goals. Additionally, you will remain in compliance with collections policies and procedures.
Key Responsibilities:
Outbound/Inbound calls with delinquent borrowers
Find solutions to help bring borrower's loans to a current status
Process payments for borrowers with past due payments
Maintain daily, weekly, and monthly collection and metric goals
Remain in compliance with collections policies and procedures
Requirements:
1-2 years of direct experience in credit and collections
Excellent verbal and written communication skills
Prior call center experience with financial products preferred
Proficiency with Microsoft Office applications
Self-motivated and extremely goal-oriented
Team Player
Professional demeanor
Preferred Skills:
Bilingual Spanish/English required
Knowledgeable in sales, negotiation, and persuasion tools
Excellent problem-solving skills
If you are a motivated and results-driven professional with a passion for collections, we encourage you to apply for this exciting opportunity.
ReqRoute Inc is an Equal Opportunity Employer and welcomes applications from diverse candidates.
We are committed to providing a work environment that is free from discrimination and harassment.
We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.
-
Bilingual Customer Support Specialist
1 month ago
Richardson, Texas, United States ReqRoute Inc Full timeJob Summary:ReqRoute Inc is seeking a highly skilled Bilingual Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients while ensuring timely and effective resolution of customer inquiries and issues.Key Responsibilities:Respond to customer...
-
Bilingual Customer Support Representative
4 weeks ago
Richardson, Texas, United States ReqRoute Inc Full timeJob Summary:ReqRoute Inc is seeking a highly skilled Bilingual Customer Support Representative to join our team. As a key member of our collections team, you will be responsible for outbound and inbound calls with delinquent borrowers, finding solutions to bring their loans to a current status, and processing payments for borrowers with past due payments....
-
Customer Support Specialist
4 weeks ago
Richardson, Texas, United States QUICK USA, Inc. Full timeCustomer Support SpecialistAt QUICK USA, Inc., we are seeking a highly skilled Customer Support Specialist to manage relationships with vendors and clients in the printing industry. The ideal candidate will be proactive and detail-oriented, ensuring timely delivery and handling customer inquiries with professionalism.Key Responsibilities:Act as the primary...
-
Bilingual Customer Service Representative
4 weeks ago
Richardson, Texas, United States DebtBlue Full timeJob SummaryDebtBlue is seeking a highly skilled Bilingual Customer Service Representative to serve as the primary point of contact for clients enrolled in our debt settlement program. The ideal candidate will possess excellent communication skills, empathy, and a strong ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide exceptional...
-
Bilingual Customer Service Representative
4 weeks ago
Richardson, Texas, United States Adecco US, Inc. Full timeAdecco US, Inc. is seeking a highly skilled Bilingual Customer Service Representative to join our team in the Dallas, TX area.As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in both English and Spanish or French, while working effectively in assigned channels such as phone, email,...
-
Bilingual Customer Service Representative
1 month ago
Richardson, Texas, United States GEICO Full timeGrow Your Career with GEICOWe're looking for Bilingual Customer Service Representatives to join our team in Richardson, TX. As a key member of our customer service team, you'll provide exceptional service to our policyholders, answering their questions, making policy changes, and providing recommendations.About the RoleThis is an in-office position, and...
-
Richardson, Texas, United States Fossil Full timeKey Responsibilities:Act as a liaison between the sales team and multiple internal operational departments at Fossil, building relationships and gaining knowledge in areas such as planning, sales, logistics, product, and vendor compliance.Ensure order accuracy and timely shipping by analyzing daily reports and interacting with multiple departments.Provide...
-
Verification Specialist
4 weeks ago
Richardson, Texas, United States DebtBlue Full timeWe are seeking a highly organized and detail-oriented Verification Specialist to join our team at DebtBlue, LLC. As a Verification Specialist, you will play a critical role in ensuring the accuracy and completeness of client information, while providing exceptional customer service and support.Key Responsibilities:Enroll clients into the DebtBlue Program and...
-
Support Specialist
4 weeks ago
Richardson, Texas, United States Wyndy LLC Full timeAt Wyndy LLC, we are seeking a Support Specialist to provide assistance and guidance to individuals in need. This role involves offering support, problem-solving, and advocacy to promote the well-being and success of individuals. Support personnel collaborate with various stakeholders to ensure the delivery of appropriate resources and services. They...
-
Caregiver Support Specialist
4 weeks ago
Richardson, Texas, United States Wyndy LLC Full timeJob SummaryWe are seeking a compassionate and reliable Caregiver Support Specialist to join our team at Wyndy LLC. As a Caregiver Support Specialist, you will provide support and help to individuals in need, focusing on daily tasks, emotional support, and creating a safe and comfortable environment.Key Responsibilities• Assist with daily tasks and...
-
Technical Support Specialist
4 weeks ago
Richardson, Texas, United States Fujitsu Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Fujitsu. As a Command Center Operations Agent, you will be responsible for facilitating the installation of new technology, services, and upgrades to existing technology and services in a retail environment.Key Responsibilities:Handle inbound and outbound calls at...
-
IT Technical Support Specialist
4 weeks ago
Richardson, Texas, United States Diverse Lynx Full timeJob Title: IT Technical Support SpecialistType: ContractDuration: 26 weeks, 2 daysLocation: Richardson, TXJob Description:In this role, the support technician is responsible for end user support. This requires strong written and verbal communication skills. The agent will be expected to handle all interactions in a courteous and timely...
-
Clinical Support Specialist
4 weeks ago
Richardson, Texas, United States Superior Health Consulting Full timeJob Summary:Superior Health Consulting is seeking a skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will play a vital role in providing assessments for physicians and performing supplemental monitoring and optimized detection of cardiovascular, neurological, and metabolic conditions associated with adverse health...
-
Center Support Specialist
4 weeks ago
Richardson, Texas, United States Sylvan Learning of West Richardson Full timeSylvan Learning of West Richardson is seeking a highly organized and customer-focused Center Support Specialist to join our team. In this role, you will be responsible for creating a warm and welcoming environment for incoming students, parents, and teachers. Your duties will include scheduling appointments, receiving students and teachers for instruction,...
-
Customer Support Liaison
3 weeks ago
Richardson, Texas, United States Associa Full timeAbout the RoleThe Customer Service Associate is a vital member of our team, dedicated to delivering exceptional support to our clients. As a key point of contact, you will be responsible for addressing customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesCustomer Support: Provide high-quality assistance to clients...
-
Warehouse Operations Specialist
4 weeks ago
Richardson, Texas, United States CDR General Services LLC Full timeJob SummaryCDR General Services LLC is seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team in Richardson, TX.The ideal candidate will possess a strong background in warehouse operations, with experience working with cable and/or wire a plus.Responsibilities:Operate wire dying and striping machine with precision and...
-
Richardson, Texas, United States Virtual Service Operations Full timeCleared Desktop Support OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Cleared Desktop Support Specialist in Richardson, TX.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC tasks, including PC installs, moves, adds, and changesLoad images and manage assetsSupport printers and...
-
Customer Service Representative
4 weeks ago
Richardson, Texas, United States Thien Thai - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for educating customers about insurance options and providing exceptional customer service.ResponsibilitiesUse a customer-focused,...
-
After School Support Specialist
4 weeks ago
Richardson, Texas, United States Wyndy LLC Full timeAfter School Support PositionWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist. In this role, you will assist with after school programs, providing support to students and helping them with their academic assignments.Key Responsibilities:Assist students with homework and academic assignmentsHelp...
-
Sales Support Professional
4 weeks ago
Richardson, Texas, United States Fossil Full timeMake an Impact at FossilWe are seeking a Sales Support Specialist to play a vital role in our team. As a liaison between the sales team and internal operational departments, you will build relationships, acquire insight, and gain knowledge in areas such as planning, sales, logistics, product, vendor compliance, accounting, and more. Seasoned Sales Support...