Healthcare Support Specialist

2 weeks ago


Miami, Florida, United States Rise Health Services Inc Full time
Job Overview

The Healthcare Support Specialist plays a vital role in assisting with the examination and treatment of patients under the supervision of a healthcare provider. This position involves interviewing patients, taking vital signs such as pulse rate, temperature, blood pressure, weight, and height, and accurately documenting information in patient records.

Key Responsibilities:

  • Provide assistance to patients by offering information and services.
  • Greet patients in person or via telephone to ensure a welcoming environment.
  • Verify patient details by conducting interviews, recording medical histories, and confirming the purpose of visits.
  • Prepare patients for their healthcare appointments by guiding them to the examination room.
  • Conduct preliminary physical assessments, including measuring blood pressure, weight, and temperature; summarize patient history, perform phlebotomy, and complete other assigned tasks.
  • Ensure the confidentiality of patient information by managing medical records, completing diagnostic and procedure coding, and maintaining secure documentation.
  • Foster a safe and healthy work environment by adhering to established standards and legal regulations.
  • Document patient examinations, treatments, and test results accurately.
  • Manage medical supply inventory and perform routine maintenance on equipment.
  • Communicate effectively with insurance providers, other clinics, and patients.
  • Perform additional duties as required.

Qualifications:

  • Minimum of 1 year of experience as a Medical Assistant.
  • At least 1 year of experience in taking vital signs.
  • Familiarity with EMR systems for a minimum of 1 year.
  • High school diploma is required.
  • Bilingual in Spanish is preferred.
  • Reliable transportation is necessary.

Essential Skills:

  • Communication: Demonstrates clear and persuasive verbal communication; listens attentively and seeks clarification when necessary.
  • Written Skills: Produces clear and informative written content; proficient in editing for grammar and spelling.
  • Team Collaboration: Willingness to assist colleagues as needed.
  • Professionalism: Approaches interactions with tact; maintains composure under pressure and treats all individuals with respect.
  • Problem-Solving: Effectively identifies and resolves issues in a timely manner; develops alternative solutions while maintaining professionalism.
  • Commitment to Standards: Adheres to company policies and demonstrates ethical behavior in all professional interactions.


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